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Troubleshooting Wi-Fi Connection on an Approach G8

If you are having trouble connecting your Approach® G8 golf handheld to a Wi-Fi network, there are several things that may be causing the issue. Below are some examples of things you can try to resolve this issue.

  • Check that Wi-Fi is turned on in the Wi-Fi Settings
  • Ensure the device software is up to date. For detailed instructions, see - 
  • Ensure the Wi-Fi network was added correctly in either Garmin Express™ or in the Wi-Fi setup of the device.
  • Avoid using Captive Portals.
  • If your Wi-Fi network requires you to enter a MAC address, see - Wi-Fi Mac Address for an Approach G8

Adding and Removing Wi-Fi Network

Removing and re-adding the Wi-Fi Network on the Approach device or by using the Garmin Express program on a Windows or Mac computer can sometimes resolve connection issues.


Using Settings Directly on Approach G8 Handheld

Adding Wi-Fi Network in Approach G8 Handheld Settings

  1. Select Setup
  2. Select Wi-Fi
  3. If necessary, select the toggle switch to enable Wi-Fi
  4. Select Add Network
  5. Select an option:
    • To select a broadcast wireless network, select a wireless network from the list and enter the password if necessary.
    • To select a non-broadcast network, select Plus Sign Icon and enter the network SSID and password.

Removing Wi-Fi Network in Approach G8 Handheld Settings

  1. Select Setup
  2. Select Wi-Fi
  3. If necessary, select the toggle switch to enable Wi-Fi
  4. Select the network you want to remove
  5. Select Remove Network
  6. Select Yes


Using Garmin Express  

Adding a Wi-Fi Network with Garmin Express™ Software During Initial Setup

  1. Attach the Garmin product to computer
  2. Select Get Started or Add a Device in the Garmin Express program
  3. Select Add a Device
  4. Sign In or Create an Account
  5. Select Next (can select check box for sending anonymous data to Garmin)
  6. Select Find Networks
  7. Select the desired network
  8. Input password (if required)
  9. Select Save
  10. Select Finish

Adding a Wi-Fi Network to a Garmin Product Already in Garmin Express Software

  1. Launch the Garmin Express program
  2. Select your device
  3. Select Tools & Content
  4. Select Utilities
  5. Select Sign In, then sign in to your Garmin Connect™ account
    • Garmin Express protects the saved Wi-Fi network credentials on your Garmin Device by requiring a sign in to your Garmin Connect account before Wi-Fi networks can be configured
  6. Select Add a Network
  7. Select the desired network
  8. Input password (if required)
  9. Select Save

Removing a Wi-Fi Network with Garmin Express Software

  1. Launch the Garmin Express program
  2. Select your device
  3. Select Tools & Content
  4. Select Utilities
  5. Select Sign In, then sign in to your Garmin Connect™ account
    • Garmin Express protects the saved Wi-Fi network credentials on your Garmin Device by requiring a sign in to your Garmin Connect account before the networks will be displayed
  6. Select Image of Trash Icon for the Wi-Fi network you wish to remove