Ensure the device is properly paired and syncing with the Garmin Golf app. See - Garmin Golf App Troubleshooting.
Try syncing the device through the Garmin Express™ program on a computer to see if the scorecard will sync into your account.
Remove and re-add the device to the Golf app. See - Instructions to Remove and Add a Device From the Garmin Golf App.
Reset the device to default settings (refer to your owner's manual for instructions). You will also need to remove and re-add the device through either the Garmin Connect app or the Garmin Golf app after the reset. Devices that pair directly with the Garmin Golf app will need to be removed and added back through the Garmin Golf app. For a list of these devices see Products Compatible With the Garmin Golf App.
For the Garmin Golf app, see - Instructions to Remove and Add a Device From the Garmin Golf App.
- For the Garmin Connect app, see - Instructions to Remove and Add a Device in the Garmin Connect App.
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My Scorecards Are Not Displayed in the Garmin Golf App
The Garmin Golf™ app displays scorecards synced from Garmin® golf-capable devices, including those that sync with the Garmin Connect™ app. Scorecards not displaying in the Garmin Golf app can be caused by one of the issues listed below.
Common Causes for Scorecards Not Displaying in the Garmin Golf App
Your Garmin device is not syncing the data into your account.
You are signed in to different accounts in Garmin Connect and the Garmin Golf app.
There is a disconnect between the Garmin Connect app and Garmin Golf app.
Troubleshooting Steps
Select one of the dropdowns below for specific troubleshooting steps.
For devices that pair with the Garmin Connect app, you will see a glance card on the Home page that indicates the scorecard has synced. The card is a snapshot of the scorecard that, if touched, redirects you to the Garmin Golf app to view the full details.
Ensure the device is properly paired and syncing with the Garmin Connect app. See - Garmin Connect App Bluetooth® Troubleshooting.
Try syncing the device through the Garmin Express™ program on a computer to see if the scorecard will sync into your account.
Remove and re-add the device to the Connect app. See - Instructions to Remove and Add a Device in the Garmin Connect App.
Reset the device to default settings (refer to your owner's manual for instructions). You will also need to remove and re-add the device through either the Garmin Connect app or the Garmin Golf app after the reset. Devices that pair directly with the Garmin Golf app will need to be removed and added back through the Garmin Golf app. For a list of these devices see Products Compatible With the Garmin Golf App.
For the Garmin Golf app, see - Instructions to Remove and Add a Device From the Garmin Golf App.
For the Garmin Connect app, see - Instructions to Remove and Add a Device in the Garmin Connect App.
If the scorecard is displaying in the Garmin Connect app, but is missing from the Garmin Golf app, then there is a disconnect between the two apps.
Make sure you are signed in to the same account in both the Garmin Connect and Garmin Golf apps. You can sign out, then sign back in with the same account in both apps.
For steps to do this in the Garmin Golf app, see - Steps to Sign Out of the Garmin Golf App.
For steps to do this in the Garmin Connect app, see - Steps to Sign Out of the Garmin Connect App.
If the scorecards are not appearing in the Garmin Golf app with the correct sign in, there may be an issue with the Garmin Golf app displaying the data. You can uninstall and reinstall the Garmin Golf app on your phone.