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Troubleshooting the Garmin Aviation Database Manager

This FAQ aims to provide solutions to common problems, including installation, download management, and troubleshooting tips to enhance your experience with the Garmin Aviation Database Manager.

Unable to Update Portable Device after Updating the Garmin Aviation Database Manager to 25.3.12.

  1. Fully exit the Garmin Aviation Database Manager.
  2. Find and delete the Settings file in the following location:
    1. Windows: "%APPDATA%\Garmin Aviation Database Manager"
    2. Mac: "/Users/[USER_NAME]/Library/Application Support/Garmin Aviation Database Manager"
  3. Open the Garmin Aviation Database Manager and then re-attempt the update for the portable device.

Note: This workaround will need to be performed every time the portable device needs to be updated for GADM 25.3.12. If the error persists download and install the previous version for the GADM. Windows Users: Download and install the previous version Garmin Aviation Database Manager 24.12.4 Mac Users: Download and install the previous version Garmin Aviation Database Manager 24.12.4

What Should I do if the Garmin Aviation Database Manager does not Open due to a JavaScript Error after Updating to 25.3.12?

  1. Uninstall the program
  2. Reinstall the program using a New download from https://fly.garmin.com/fly-garmin/garmin-aviation-database-manager/
  3. If the error persists, uninstall the program and install a previous version listed below
  4. Windows Users: Download and install the previous version Garmin Aviation Database Manager 24.12.4
  5. Mac Users: Download and install the previous version Garmin Aviation Database Manager 24.12.4

What Should I do if the Garmin Aviation Database Manager will not Open?

  1. For assistance with Windows, see Garmin Aviation Database Manager Not Opening on Windows.

  2. For assistance with Mac, see Garmin Aviation Database Manager Not Opening on Mac.

I Receive an Unrecoverable Error: "No Valid Login" Error Message When Launching the Garmin Aviation Database Manager from flyGarmin.com

  • If you weren't already signed into the Garmin Aviation Database Manager application installed on your computer, you may encounter this error message when launching the application from flyGarmin.com.
  • To resolve this error message:
    1. Close the Garmin Aviation Database Manager from your computer.
    2. Re-open the Garmin Aviation Database Manager from your computer's list of programs, or from the Start menu.
    3. Once the Garmin Aviation Database Manger opens, proceed to sign in.

Setup Failed Error When Installing or Updating the Garmin Aviation Database Manager

Follow the steps below if you encounter a similar Setup Failed Error:

  • GADM setup failed 

    1. Open Installed Apps in your Windows settings and search for c++ 2015.
    2. Locate and Uninstall the x86 Redistributable:
      •  
    3. This should should allow the Garmin Aviation Database Manger to be installed.  Re-attempt the installation or update.

What Should I do if my Updates are Stuck while Downloading or at Install Pending?

  • Re-attempt the database updates, this time only select and update one database at a time.

    • If the issue persists, clear the downloads from the Garmin Aviation Database Manager.

How Can I Clear the Downloads in the Garmin Aviation Database Manager?

How do I Check for Updates in the Garmin Aviation Database Manager?

  1. Open the Garmin Aviation Database Manger.

  2. Select the Help menu from the top left of the page.

  3. Select Check for app upgrade.

Resolving Common Networking Errors with the Garmin Aviation Database Manager

How Can I Send my Garmin Aviation Database Manager Logs to Garmin for Analysis?

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