Many Bluetooth issues can be solved by restarting your Garmin device and restarting your phone. If you continue to have an issue, the following topics cover Bluetooth connection issues with the Garmin Connect app.

Select a topic below that best describes your issue.

My Garmin Is Paired to My Phone but Is Not Connecting to the Garmin Connect App to Sync Data

I'm getting a "Pairing Failed" message when setting up my device through the Garmin Connect app

The Garmin Connect app is Not Finding my Device During the Setup Process

My Garmin Device Is Not Receiving Smart Notifications from My Phone

None of the above topics cover my issue.

Confirm that you are running the latest version of the Garmin Connect app.
- Choose your app store below to check for and install any available updates:

Make sure the software on the Garmin device is up to date.
- Use Garmin Express from a computer which will automatically check for and install available software updates.
Check for and install any available updates for your phone.
- Consult your phone manufacturer for assistance in needed.
Review the following to confirm your phone meets our minimum system requirements: Bluetooth® Minimum Device Requirements

If issue persists contact Garmin Product Support for further assistance.