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Correcting the Solid Red Light on a DC Collar with an Astro 220
DC collars utilize the LED to provide feedback to the device's status. DC 20 and DC 30 collars will show a solid blue light while charging and the light will turn red when charging is complete. A DC 40 collar will show a flashing blue light while charging and a solid blue light when charging is complete. A red blinking light indicates the collar is ready for use.
If a DC 20, DC 30 or DC 40 collar is displaying a solid red light, the firmware in the collar will need to be reinstalled with the paired* Astro 220 connected to a computer.
*If collar has been removed from the Astro 220, it won't be possible to re-pair it. However, with an Astro 320 this may be resolved.
To Begin the Update Process:
Note: The screenshots below were taken from an Astro 320. All the same options will be available on an Astro 220, but may appear slightly differently on the device.
| 1. | Make sure your Astro and Dog Collar are powered on and in close Proximity. | |
| 2. | Press DOG. |
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| 3. | Press MENU. |
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| 4. | Select Dog List. |
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| 5. | Select the specific collar to update. |
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| 6. | Select Show Info. |
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| 7. | Press MENU. | |
| 8. | Select Upgrade Dog Unit. | |
| Select your operating system for the remaining steps: | WindowsMac |
To Update Your Collar with WebUpdater on Windows:
| 1. | Before updating your device, you will need to have WebUpdater installed on your computer. If you already have WebUpdater installed, skip this step. | |||||||
| 2. | Connect your Astro 220 to the computer with a mini USB cable. |
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| 3. | Press and hold Power on the collar.
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| 4. | Launch WebUpdater WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater. Windows: Either double-click the WebUpdater shortcut on the desktop (if available), or search for WebUpdater in your Start menu. |  | ||||||
| 5. | Select the dog collar from the drop-down menu or click Find Device if it isn't listed. Click Next. | | ||||||
| 6. | WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, the software change history, and the license agreement. | |||||||
| 7. | Check the box to agree to the license agreement terms and then click Next to begin the update process. |
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| 8. | Once the update starts, WebUpdater will display the current progress. When the process reaches 10%, release Power on the collar.
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| 9. | After the update is complete, click Finish. |
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| The software on the dog collar is now up to date. The Astro 220 can be disconnected from the computer. | Once the update is completed, the collar will resume normal blinking. |
To Update Your Collar with WebUpdater on Mac:
| 1. | Before updating your device, you will need to have WebUpdater installed on your computer. If you already have WebUpdater installed, skip this step. | |||||||
| 2. | Connect your Astro 220 to the computer with a mini USB cable. |
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| 3. | Press and hold Power on the collar.
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| 4. | Launch WebUpdater WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater. Mac: WebUpdater can be found in the Applications folder in Finder. |  | ||||||
| 5. | Select the dog collar from the drop-down menu or click Find Devices if it isn't listed. Click Update. |  | ||||||
| 6. | Review the license agreement and click Agree to begin the update process. | |||||||
| 7. | Once the update starts, WebUpdater will display the current progress. When the process reaches about 10%, release Power on the collar.
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| 8. | Once complete, WebUpdater will display a message that your device has the latest software. | |||||||
The software on the dog collar is now up to date. The Astro 220 can be disconnected from the computer. | Once the update is completed, the collar will resume normal blinking. |
