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My Dash Cam Videos are Pixelated on my Computer

Garmin Dash Cam™ videos may appear pixelated on a computer if you are viewing the .GLV files. .GLV files are for viewing on a phone with the Garmin Drive app or VIRB Mobile app. See below for more info on .GLV files.

Most third-party video programs (Windows Media Player, VLC Player, Apple Video Programs, etc.) will work. Some media players may not support high-resolution playback. The .MP4 files must be used for viewing videos on a computer. Other formats like .MOV, .AVI, .WMV, and .FLV are not supported.

For further instructions: