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Confirming the Map Region on an Automotive Device
If your device displays the error "No matches found" or "Cannot Find Search Results" after a map update, this may indicate that only a partial map region was installed to the device. Check the device's mapping to confirm this.
To Check the Mapping:
1. Touch the Settings icon
2. Touch Navigation
3. Touch Map & Vehicle
4.Touch myMaps
5. Make note of the name of the map region, which is listed next to the map version.
See the FAQ North America Map Regions, and compare the map region on your device with the map region in the FAQ. This is the mapping that is currently loaded to your device.
If the location you are searching for is not covered in the map region that is currently on your device, see the FAQ Reinstall or Change Map on an Automotive Device for information on changing the map or installing the full map to a memory card (recommended).