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Troubleshooting an Edge 500 not acquiring satellite signal
Occasionally, satellite data can become obsolete or corrupt preventing the Edge 500 from acquiring a satellite lock. Performing an AutoLocate on the device removes all of the current satellite data and allows it to re-establish a proper connection with satellites.
An AutoLocate may also be necessary in the following circumstances:
- Device has not been used in over two weeks
- Device is powered on in a location that is 150 or more miles from where it is normally used
- Distance or speed data appears to be inaccurate as a result of a corrupt satellite signal
To perform an AutoLocate:
- Ensure the device is powered off
- Press and hold Lap and Start
- Press Power
- Release Lap and Start when the Garmin screen appears
- Leave the device outside with a clear view of the sky for a minimum of twenty minutes
Edge 500 will now have current satellite data, providing a good satellite lock. This will decrease the chance of inaccuracies in distance or speed.