Select your product to confirm this information applies to you

Tread Device Shutting Down or Rebooting while Plugged into a Vehicle

Your Garmin Automotive device should not shut down or reboot while plugged into a vehicle. There are four main resolutions to this issue.

  • Make sure your device is plugged directly into your vehicle with its original Garmin power cable
    • Do not use a splitter, USB, or third-party cable.

    • Ensure the High-Current Power Cable is securely connected to the antenna mount.

    • A replacement High-Current Power Cable can be purchased if necessary.

  

Contact Product Support if the issue continues.