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Unable to Pair a Collar to the Alpha 200 or Alpha 200i

If you are having problems pairing a dog tracking collar with an Alpha® 200 or Alpha® 200i dog tracking handheld, there are a few basic items you should check. 

For steps on pairing your Alpha handheld with a dog tracking collar, see your owner's manual.

  • The detachable antenna must be connected to the handheld. 
    Example
    Alpha 200i VHF
  • Make sure you are releasing the button on the collar immediately after putting it in pairing mode. Starting the process is time-sensitive and holding the button too long will cause the collar to exit the pairing mode.
  • If possible make sure that no other wireless items are in the area and broadcasting as they can cause interference.
  • The collar must be compatible with the Alpha 200 handheld.
    Compatible Collars
    • Alpha T 20
    • Alpha TT 25
    • T 5
    • T 5 Mini
    • T 5X
    • TT™ 15 
    • TT™ 15 Mini
    • TT™ 15X
  • Update the software to your handheld and collar. 
  • Make sure that you do not have conflicting IDs by deactivating devices that are currently not in use.