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Troubleshooting Radar Features of the Approach R10

The Approach R10 uses radar to analyze several metrics like your club path, launch angle, ball speed, and estimated distances and direction. The below adjustments can be made when the metrics appear inaccurate.

Check Radar Alignment

If you are not getting accurate readings from the Approach R10, the placement of the device behind the ball may need to be adjusted. Ensure the device is between 6 feet (1.8 m) to 8 feet (2.4 m) behind the ball.

Correct Approach R10 Placement

Swing Metrics Are Inaccurate

If the device is misaligned, your swing metrics while using the golf simulator features will not be accurate. For example, if the alignment is off by several degrees, the metrics will also be off by several degrees. 

Adjusting the Alignment of the Device
  1. Hit a short, straight shot using a high loft club, such as a sand wedge
  2. Compare the shot to the ball launch direction in the Garmin Golf app
  3. If the device is misaligned, the ball launch direction in the app will not match your shot. For example, if the device is facing too far to the left of your target line, the launch direction shown in the app will be farther right than your shot
  4. Adjust the alignment of the device as needed
  5. Repeat this process until the ball launch direction in the app matches your shot

Shots Are Inaccurate or Not Being Detected Indoors

Indoor usage of the device can be affected by different factors than outdoor usage.

Checking the Alignment of the Device for Indoor Usage
  • The tee/ball location must be at least 8 ft. (2.4 m) away from the net when playing indoors. This allows for enough launch angle on shots to be properly measured.
  • Metal and concrete objects can affect the radar detecting shots. Other than keeping it at the 8 ft. distance away from the poles on nets, it is ideal to keep other objects away from the device and hitting surface.
  • If you are using a golf mat, make sure the bottom edge of the device sits above the mat.

Chip Shots Are Not Being Detected

The length and speed of your backswing may affect the device’s ability to detect your chip shot. If the device is not detecting your chip shot, you may need to prolong or accelerate your backswing.

Detecting Chip Shots
  1. While observing the status LED, take a practice swing
  2. If the status LED turns red, it is detecting your shot
  3. If necessary, take a practice swing at a different length or speed
  4. Repeat this process until the status LED turns red

My Device Is Tipped Too Far

If an error message appears in the Garmin Golf app indicating your device is tipped too far, you can try these tips.

Fixing Error That Device Is Tipped Too Far
  • Verify the tripod mount is properly installed on the device.
  • Move the device to a more level surface.
  • Move the device to a more stable surface.
  • Move the device to a surface that is more in line with the ball.

For the accuracy of the radar metrics, see - Accuracy of Approach R10 Radar.

For additional tips on device placement, see - Tips for Indoor or Outdoor Approach R10 Placement.

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