Select your product to confirm this information applies to you
AIS 800 Setup Software
Before installing the Garmin® AIS 800 Blackbox Transceiver, A Garmin Certified Dealer or Installer must program the MMSI into the AIS for it to be seen and receive information.
The AIS 800 Setup Software may appear to support updating the software of the AIS 800, especially when a GUPDATE.GCD file is dragged onto the application, however the AIS 800 Setup Software is looking for a .HEX file, and these files are not available to customers or Garmin Product Support. The AIS 800 is only detected at a computer with the AIS 800 Setup Software and other Garmin applications will not detect the AIS 800.
Software updates to the AIS 800 must occur via NMEA 2000 from a Garmin chartplotter or via a Garmin NMEA 2000 Software Updater. For more information see Garmin Marine Device Software Updates.
AIS 800 Setup Software (Certified Dealers/Installers Only)
Software download page: https://dealers.garmin.com/drc/support?partNumber=010-02087-00&productName=AIS+800+Blackbox+Transceiver&subNav=softwareDownloads
NOTE: Dealers/Installers that are authorized to program AIS but do not have Garmin DRC access will need to contact Dealer Support for assistance.
NOTE: Setup software is available on Windows OS only.
AIS 800 Programming Instructions
Refer to the AIS 800 Owner's Manual for programming instructions.