Garmin Messenger App Verification Code Not Received or Expired

If you are attempting to use the Garmin Messenger™ app, but are not receiving the SMS verification code or are receiving an error message, try the following:

• Ensure the phone is set to the correct time and time zone and that the phone number is being entered correctly, then try again.

• Confirm your cell phone has strong signal and is within your carrier's home network range - some carriers will not deliver the verification code while roaming.

• Switch the phone from Wi-Fi to mobile data (or vice versa) and try verifying the app again.

• Temporarily disable any VPN's while verifying (if applicable).

• Check for the verification messages in the spam or blocked section of your text messaging app (if applicable).

• Check for blocked senders in the SMS settings of your phone (if applicable).

• Reboot the phone and try again.

If the troubleshooting suggestions above do not resolve the issue, contact Product Support and provide the information below. To do so, visit the Product Support Contact Page and input your inReach device or Garmin Messenger App for the product.

• Phone Number (including country code)

• Phone Carrier - VoIP (Voice over Internet Protocol) number may work based on the carrier and if it is an SMS-capable number

• Phone Model

• Android or iOS version of the phone

• Location (State or Province & Country)

• Date/time of last verification attempt
  

• Did you receive a 6 digit numeric code?

• What error message was displayed in the Garmin Messenger app (if any)?