My Instinct Solar Series Watch is Not Solar Charging

When the Instinct Solar is at full charge or unable to accept solar charging, there will be a gap in the graph displayed on the Solar widget. The information below will help you understand how to read the Solar widget. 

IMPORTANT Keep in mind that solar charging is designed to extend periods between charges for your watch, and is not intended to replace normal charging. 

Understanding the Solar Widget¹

The checkmark indicates that the watch is fully charged and no solar charging is taking place. When the solar charging is taking place, the checkmark will be replaced by a graphic indicating solar intensity Solar intensity is displayed on the graph. The areas in white and gray indicate that solar charging took place Vertical dashed lines show where solar charging started and stopped Checkered lines at the bottom of the graph show times where the watch was not accepting a solar charge Lines on the side of the graph indicate levels of solar intensity

Troubleshooting Solar Charging

• Ensure you are following best practices for charging. See - How to Get the Most Out of Solar Charging with a Solar Capable Watch
• Anything that blocks direct sunlight from reaching the display of the watch can impact the ability of the watch to take a solar charge
• Features of the watch, such as recording activities, pairing Bluetooth or sensors, actively scrolling through screens and menus will use additional battery. It may seem as if the watch is not taking a solar charge when doing these things
• Excessive heat or cold can stop solar charging
• Ensure software is up to date. See - How to Install Software Updates to My Instinct Watch
• Restart the watch

¹ Software version 10.00 or later is required.