- Sign into explore.garmin.com with administrator credentials.
- Select UPDATE & SYNC.
- Click the Download and Install inReach Sync link.
NOTE: If there are any issues downloading inReach Sync, go here to find a direct download link. - Follow on-screen instructions to complete installation on the computer.
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Syncing an inReach Explorer/+, SE/+, or inReach Mini for Professional Users
It is important to sync an inReach device after any account changes are made on the Garmin Explore website as outlined in section 2.2 of the Service Terms for inReach Professional Service Plans.
Syncing data, contacts, (such as Check-In Messages (formerly known as Preset Messages), Contacts, etc.) or Quick Text Messages, maps,1 and account changes is done using the inReach Sync desktop app. This can be performed by the administrator or sub-users who have been provided a log in email address and password for the Garmin Explore website.
IMPORTANT FOR ADMINISTRATORS: Passwords must be set for sub-users before they can sync their assigned devices with the inReach Sync desktop app. For steps to set user passwords, see the owner's manual.
Administrator Steps to Sync with inReach Sync Desktop App
Sub-User Steps to Sync with inReach Sync Desktop App
- Sign into explore.garmin.com with your user credentials.
NOTE: If you do not have user log in credentials, contact your account administrator. - Select Plans & Devices.
- Click the Sync & Update link.
- Click the (Windows or Mac) link below inReach Sync Desktop App.
- Click the downloaded file then follow onscreen prompts to complete installation.
NOTE: If you do not see the downloaded file immediately, look in the Downloads folder of the File Explorer (Windows) or Downloads in Finder (Mac).
Additional Notes
- Ensure the user profiles are set correctly so Quick Text and null sync to the device. For steps, see Using Profiles as an inReach Professional Administrator
- During syncing, data created on the devices (waypoints, routes, tracks and activities) will also automatically transfer from the device to the assigned account. However, if the administrator wants data from other user's devices on their own account, the data would need to be exported from the desired user account and then imported into the administrator account. For steps, see - Garmin Explore Professional Web Help - Exporting Map Data and Importing Waypoints, Routes, Tracks, and Garmin Connect Courses Into the Garmin Explore Website.
1 Maps are only available on the inReach Explorer+.