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Garmin Bounce: Wi-fi Set Up and Troubleshooting

The Garmin Bounce has the ability to connect to Wi-Fi networks, providing further location accuracy and syncing to the Garmin Jr. account without the phone nearby. 

Adding a Wi-Fi Network to the Bounce

The Wi-Fi can be set up through the Garmin Jr. app either during pairing or afterwards. If you are trying to set it up after the initial set up you will want to follow these steps. 

  1. Open the Garmin Jr. app.

  2. Select Home (bottom left tab).

  3. Select the child profile the Bounce is connected to.

  4. Select Settings.

  5. Select Wi-Fi.

  6. Select White plus icon with blue background.

  7. Select an available network, and enter log in details.

For details see:

  • Fréquence prise en charge : 2,4 GHz uniquement
  • Protocoles pris en charge : 802.11 ac, b, g ou n (802.1x n'est pas pris en charge)
  • Canaux pris en charge : Canaux 1 à 11 uniquement
  • Sécurité : Non chiffrée, WPA et WPA2
  • Les mots de passe pour les réseaux cryptés doivent avoir une longueur minimale de 8 caractères
  • Les réseaux avec un SSID masqué ne sont pas pris en charge
 

Troubleshooting the Connection to the Wi-Fi with My Bounce

If you are having trouble setting up the Wi-Fi on your Bounce, below are some suggestions you can try to resolve this issue.

  • Ensure the Bounce software is up to date by syncing with Garmin Express.

  • Attempt to connect to a different available Wi-Fi network such as a personal Wi-Fi hotspot.

  • Remove the Wi-Fi network, and add it again from the beginning.

Confirm the Device Is Connected Properly to Wi-Fi

NOTE: Disable Bluetooth on your phone while testing to ensure the device attempts to sync through Wi-Fi during the test.

  1. Record and save a 20-second test activity on your Bounce.

  2. Wait approximately 30 seconds for the device to sync the activity.

  3. If successful your phone will notify you of the uploaded activity.

If the message does not appear you may have them disabled on your phone. You will want to check manually in the Garmin Jr. app for the activity.

NOTE: If the activity does not show up you will want to make sure the servers are currently active by checking the Connect Status Page and ensure Garmin Jr. says Online.

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