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Installing Software Updates to Dog Tracking Handhelds and Compatible Collars
Garmin often releases updates for devices to improve performance, correct bugs or add new features. To update your device's software either Garmin Express or WebUpdater will need to be downloaded and installed. Refer to the lists below to see which program you will need. Then, watch one of the videos below for a brief description of the update process or click the corresponding Windows/Mac link for step-by-step instructions.
Compatible with Garmin Express:
- Astro 320: Windows or Mac
- For DC 20, DC 30, or DC 40 updates click here
- Astro 430:
Windows
or Mac
- Alpha Series: Windows or Mac
- T 5 Mini and TT 15 Mini: Windows or Mac
Compatible with WebUpdater:
- Astro 220: Windows or Mac
- For DC 20, DC 30, or DC 40 updates click here
- DC 50, T 5, TT 10, and TT 15: Windows
NOTE: The DC 50, T 5, TT 10, and TT 15 dog collars must be updated with WebUpdater on a Windows PC. Updating them through WebUpdater on a Mac will cause them to be unusable.
Watch a quick video for a description of the update process:
| Updating Your Dog Device with Garmin Express: | Updating Your Dog Device with WebUpdater: |
To Update Your Garmin Device with Garmin Express:
| 1. | Before updating your device, you will need to have Garmin Express installed on your computer. If you already have Express installed, skip this step. | Windows: Download Mac: Download | ||||||||
| 2. | Connect your Garmin device to the computer with the appropriate USB cable. |
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| 3. | Launch Garmin Express Garmin Express will be launched during the installation process. If you already had Garmin Express installed, launch Garmin Express. Windows: Either double-click the express icon in the system tray (next to your time), double-click the shortcut on the desktop, or search for Garmin Express in your Start menu. |  | ||||||||
| 4. | Select the desired device or click Add a Device and follow the on-screen prompts if your device isn't listed. |  | ||||||||
| 5. | Garmin Express will display the available updates. Click Install or Install All to install all of the updates. | |||||||||
| 6. | Review the Terms and Conditions and click Accept to proceed. |  | ||||||||
| 7. | Review the important notes before beginning to ensure the software update installs smoothly. Click Continue. |  | ||||||||
| 8. | Once the update starts, Garmin Express will display the current progress.
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| 9. | You will see an Updates complete! message when the update is finished. | |||||||||
Once complete, disconnect your device from the computer and power it on to make sure the software updates installed successfully. |
To Update Your Garmin Device with WebUpdater on Windows:
| 1. | Before updating your device, you will need to have WebUpdater installed on your computer. If you already have WebUpdater installed, skip this step. | |||||||||
| 2. | Connect your Garmin device to the computer with the appropriate USB cable. Note: Avoid using USB 3.0 ports when updating a collar. |
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| 3. | Launch WebUpdater WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater. Windows: Either double-click the WebUpdater shortcut on the desktop (if available), or search for WebUpdater in your Start menu. |  | ||||||||
| 4. | Select the desired device from the drop-down menu or click Find Device if your device isn't listed. Click Next. |  | ||||||||
| 5. | WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, the software change history, and the license agreement. | |||||||||
| 6. | Check the box to agree to the license agreement terms and then click Next to begin the update process. |  | ||||||||
| 7. | Once the update starts, WebUpdater will display the current progress. | |||||||||
| 8. | After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next. |  | ||||||||
| 9. | If additional updates are available click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish
If no additional updates were found click Finish |
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Once complete, disconnect your device from the computer and power it on to make sure the software updates installed successfully. |
To Update Your Garmin Device with WebUpdater on Mac:
| 1. | Before updating your device, you will need to have WebUpdater installed on your computer. If you already have WebUpdater installed, skip this step. | |||||||||
| 2. | Connect your Garmin device to the computer with the appropriate USB cable. Note: Avoid using USB 3.0 ports when updating a collar. |
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| 3. | Launch WebUpdater WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater. Mac: WebUpdater can be found in the Applications folder in Finder. |  | ||||||||
| 4. | Select the desired device from the drop-down menu or click Find Device if your device isn't listed. Click Update. |  | ||||||||
| 5. | Review the license agreement and click Agree to begin the update process. | |||||||||
| 6. | Once the update starts, WebUpdater will display the current progress. |  | ||||||||
| 7. | Once complete, WebUpdater will display a message that your device has the latest software. If additional updates are available continue to the steps below. If no additional updates were found, the update process is complete. | |||||||||
| 8. | Select any desired additional updates and click Update. |  | ||||||||
| 9. | Review the license agreement and click Agree to continue. |
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| 10. | Wait while the additional updates install. | | ||||||||
| 11. | Once the additional updates are finished, click Done. |
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Once complete, disconnect your device from the computer and power it on to make sure the software updates installed successfully. |
