Select your product to confirm this information applies to you

How to Cancel an Alpha LTE Subscription

If you are needing to cancel your Alpha® LTE subscription you will need to log in to your Garmin Account at Garmin.com 

Note: Removing the Alpha LTE collar from the Alpha app does not cancel or remove the subscription. 

  1. Select Garmin Account Image
  2. Select Account.
  3. Login with the email associated with the subscription.
  4. Select Subscription & Service Plans.
  5. Under the LTE Dog Tracking Annual Plan select Manage.
  6. Select Cancel.
  7. Select Cancel Immediately to confirm the cancellation.

Note: Cancellation of your plan will take effect immediately. No refunds are issued for early cancellation. Any features associated with your plan will no longer work upon cancellation, including safety features for applicable products. You may lose any saved data associated with your subscription or service.

Related