My Garmin Watch Speaker or Microphone is Muted or Muffled After Being Exposed to Water

While your Garmin® watch is designed to be used in the water (swimming, water-based activities, showering/bathing), water can enter the ports which may cause a muted or muffled speaker or microphone. This water will not harm the watch but could take up to 24 hours to completely evaporate and restore original performance.  

We also recommend cleaning your watch after any water activity where the watch is submerged. Be sure to follow the Proper Wear and Care guidelines, also listed below for the watch body, this will ensure proper cleaning and avoid causing any damage to the watch. 

How Do I Clean the Body of the Watch? 

• Use water to rinse off or used a dampened lint-free cloth for cleaning
  

  IMPORTANT: Do not use soaps, solvents, detergents or household cleaners.

• Use a soft-bristled toothbrush to clean debris away from charging contact points on the device
  

  IMPORTANT: Do not use the toothbrush to clean cavities or holes on the watch, especially on devices that have cavities for speakers and microphones.

  • Do not use sharp objects to clean the device, and never poke or prod any openings on the unit
  • Do not use canned air to blow debris out of the sensor port.