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dēzl App, Garmin Drive App, and Tread App not Reconnecting to an Automotive Device Automatically on a Samsung Phone
Samsung phones have their own battery saver mode. This could cause the dēzl™ app, Garmin Drive™ app, and Tread® app to be put to sleep and not automatically reconnect to an automotive device. The best way to prevent this is to adjust the battery settings for these apps on your phone.
NOTE: Steps may vary depending on the phone model. Check the owner's manual for the phone if the steps below don't apply.
To Change the Battery Setting on a Phone Running Android 13:
- Touch Settings
- Touch Apps
- Touch the dēzl app, Garmin Drive app, or Tread app
- Touch Battery
- Touch the circle next to Unrestricted
Following these steps should prevent these apps from being put to sleep.
To Change the Battery Setting on a Phone Running Android 12:
- Touch Settings
- Touch Apps
- Touch the dēzl app, Garmin Drive app, or Tread app
- Touch Advanced
- Some phones skip this step.
- Touch Battery
- Touch the circle next to Unrestricted
Following these steps should prevent these apps from being put to sleep.
To Change the Battery Setting on a Phone Running Android 10:
- Touch Settings
- Touch Apps or Apps and notifications
- Touch the dēzl app, Garmin Drive app, or Tread app
- Touch Advanced
- Some phones skip this step.
- Touch Battery
- Touch the switch next to Allow background activity
- On some phones touch Background restriction and then touch Remove.
Following these steps should prevent these apps from being put to sleep.
To Change the Battery Setting on a Phone Running Android 9:
- Touch Settings
- Touch Apps
- Touch the dēzl app, Garmin Drive app, or Tread app
- Touch Battery
- Touch Allow background activity
- Touch Remove
To Change the Battery Setting on a Phone Running Android 8:
- Touch Settings
- Touch Device Management
- Touch Battery
- Touch Unmonitored Apps
- You may have to scroll down to find this.
- Select the dēzl app, Garmin Drive app, or Tread app