BMW Motorrad Navigator V/VI Will Not Respond to BMW Factory Installed Controls and Systems

See the troubleshooting below if your BMW Motorrad Navigator V or BMW Motorrad Navigator VI won't respond to input from BMW factory installed controls and systems such as the Wonder Wheel on the bike's handlebars.

• Verify the device is receiving power from the bike's mount
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• Verify the device software is up to date
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• Perform a master reset
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Contact your local BMW dealer if the issue continues.