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zumo XT2: Touchscreen is Not Working
Capacitive touchscreens are touch-sensitive screens. These screens sense electrical impulses from a fingertip. Styluses may not work.
The touchscreen is automatically calibrated each time the device turns on. There is no manual calibration option. A soft reset can be done to ensure the device is getting turned off and on to properly to calibrate the screen.
To Perform a Soft Reset:
- Connect the device to the powered mount
- An A/C adapter or automotive power cable may also be used
- Press and hold the power button and slowly count to 20
See Updating Automotive Maps and Software with Garmin Express if your touchscreen is not responding correctly to update the software.
If you continue to experience an issue after the above steps you can request an exchange using the following tool: Garmin's Online Exchange for the zūmo® XT2 GPS navigator
IMPORTANT: The Garmin exchange tool is only available in select countries and an exchange fee may apply when submitting a request to replace your device. Refer to the drop-down list in the exchange link for details. Contact your local Garmin Product Support office for assistance if your country is not listed.