Troubleshooting an Issue Between a Tread and a Bluetooth Headset

Troubleshoot in the Following Order if you Experience Issues Pairing a Bluetooth Headset/Helmet to Your Automotive Device or Encounter Issues While the two are Connected:

1. Software Update
2. Clear Pairing History
3. Check Compatibility
4. Check for Supported Audio Type
5. Alternate Pairing Modes 

Software Update:

• Verify that the device is running the latest software version and that the Bluetooth firmware is up-to-date. To confirm or update your device's software, see below.

  • Arctic Cat G8 Display, Kawasaki RIDGE 8" Tread Display, Tread® - Overland Edition, Tread® - SxS Edition, and Tread® XL - Overland Edition GPS navigators: Wireless Map and Software Update Instructions.

  • Tread® XL - Baja Chase Edition and Tread® XL - Baja Race Edition GPS navigators: Wireless Map and Software Update Instructions.

• It is recommended for your mobile phone and headset to have the latest software as well. Consult your phone and headset owner's manuals for guidance on how to update them.

Clear Pairing History:

• Clearing the pairing history on the automotive device and the phone will establish a new Bluetooth session between the devices. Step-by-step instructions for clearing the pairing history can be found below.

To Delete the Pairing History on Your Device:

1. 1. Touch Settings  
   2. Touch Wireless Networks
   3. Touch Bluetooth
   4. Touch the phone's name
   5. Touch Forget
   6. Touch Forget Device to confirm

The pairing history will now be deleted.

• If the headset is also paired to your phone, it is also recommended to clear the pairing history for this device on your phone as well.

Check for Supported Audio Type:

Your device can receive the following audio prompts through a Bluetooth headset:

• Navigation Prompts - During navigation, when an instruction such as "Turn left in 500 feet" plays through the device, this prompt will be played in your headset.

• Phone Calls - As long as your phone and headset are both paired to the device, whenever you receive a phone call, the phone audio will be played through the headset.

• Music - Your device can receive mp3 / media audio through a Bluetooth headset. Any audio played through the various media source options on the mp3 or media player on your device will play through the headset, as long as the two are paired.

• Group Ride Radio - You can enable push-to-talk controls for use with a compatible Bluetooth headset.  This allows you to transmit your voice using the voice dial feature on your headset. 

Alternate Pairing Modes:

• Bluetooth headsets/helmets will often have multiple Bluetooth pairing modes. These are designed to give the Bluetooth accessory flexibility for different uses (phone, navigation, music, etc). It may be necessary to try the other pairing modes offered by your headset to find one that works best, such as pairing the device and headset before pairing with the Tread®.

• The owner’s manual for your Bluetooth headset should include instructions on how to use these alternative pairing modes if it applies to your Bluetooth headset.

Ensure Proper Pairing (If Using Multiple Headsets):

• When pairing multiple headsets it is important to make sure the headsets are only paired to the Tread® directly. If the headsets are also paired to one another (such as in an intercom system), navigation audio will still be available, but phone call audio will not.

NOTE: A phone call is prioritized over any other audio.  The device will mute spoken navigation prompts when a call is active.  The visual on-screen navigation prompts continue.  Navigation prompts resume when the phone call is disconnected.