You may receive an "Unable to join the network" message when trying to view the gallery, align the camera, or perform an update in the dēzl™️ app or Garmin Drive™️ app. This indicates your smartphone is unable to join the exclusive private network generated by your device.

Unable to Join the Network

Other messages may appear as well including "Wi-Fi Connection Failed" or "We weren't able to send the update to your device."

Follow the Steps Below on your iPhone to Resolve this Issue:

1. Touch Settings

2. Touch Apps

3. Select the app you are using, either the dezl app or Garmin Drive app

- dezl app will display as "Dezl" in the app list
- Garmin Drive app will display as "Drive" in the app list

3. Swipe right on the slider to enable the Local Network

NOTES:

Steps might vary on different phones. Consult your phone's manual if the steps below do not match.
Local Network may not be present in the app settings until you have attempted to view the gallery, align the camera, or perform an update within the app.
Local Network will be enabled automatically if you respond "Allow" to the prompt "Allow Dezl (or Drive) to find devices on local networks?" when first pairing your device or attempting these tasks.