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DVD Drive Not Able to Read DeLorme Software DVD
There could be several reasons why a DVD disc cannot be read. Please try the steps below to troubleshoot any DVD disc read errors.
- Confirm that you are using a DVD drive. The front of the drive should be branded with the DVD logo.
Note: A CD-RW drive will not read a DVD. - Make sure the disc is not dirty.
a. Wash the disc in warm soapy water.
b. Dry it with a soft cloth (No paper as it can scratch the disc).
c. Try again - Check the disc media for scratches or other damage.
- Verify your DVD drive is working by playing a DVD movie.
- If the DVD drive is working, then download the latest firmware for the installed drive (Some older drives cannot read the newer Dual Density DVD format). Contact the computer or drive manufacturer for instructions.