Reinstall Maps on an Automotive Device

If your device has no maps, or the maps are missing, follow the steps below to reinstall the maps. These steps should also be used if the device lists the map in myMaps, but there is an issue, such as an incomplete install, or one of the following issues appears on the device:

• Can't Unlock Maps
• Can't Authenticate Maps
• A problem or corruption with the data in the map file
• No Detailed Maps Found that Support Routing
• No Map Data Available

NOTE: Reinstalling the maps is not available via Wi-Fi and must be done by plugging the device into a computer and using Garmin Express™ software.  Follow the steps below.

To Reinstall the Maps: 

1. Connect your device to the computer using a USB cable

  mini USB               micro USB                 USB-C 

Laptop               Desktop

2. Open Garmin Express™ software

How Do I Install Garmin Express?

3. Select your device on the home page

4. Click Map Details

• Skip this step if your device does not have a map update subscription.
• Map Details is only available if the maps and the software on the device are up-to-date.
• If there is a new map or software update available, you will instead have the option to Install or Install All (shown as a blue button on the right).

5. Click Map Options or Options

• If Map Options is missing and you have one of the following devices, follow the steps in the articles below to reinstall the maps:

  • For the following devices see Using the Manage Maps Feature in Garmin Express for a Garmin Automotive Device

    • Camper 795 caravan and motorhome sat nav

    • CamperCam 795 motorhome sat nav with built-in dash cam
      

    • dēzlCam™ LGV710 | dēzlCam™ OTR710 GPS navigators with camera

    • dēzlCam™ LGV725 | dēzlCam™ OTR25 GPS navigators with camera

    • dēzl™ LGV610 | dēzl™ OTR610 GPS navigators

    • dēzl™ LGV620 | dēzl™ OTR620 GPS navigators
      

    • dēzl™ LGV710 | dēzl™ OTR710 GPS navigators

    • dēzl™ LGV720 | dēzl™ OTR720 GPS navigators

    • dēzl™ LGV810 | dēzl™ OTR810 GPS navigators

    • dēzl™ LGV820 | dēzl™ OTR820 GPS navigators

    • dēzl™ LGV1010 | dēzl™ OTR1010 GPS navigators

    • dēzl™ LGV1020 | dēzl™ OTR1020 GPS navigators

    • Garmin Drive™ 53 | Garmin Drive™ 53 & Traffic | Garmin Drive™ 53 & Live Traffic GPS navigators

    • Garmin DriveCam™ 76 GPS navigator with camera

    • Garmin DriveSmart™ 66 | Garmin DriveSmart™ 76 | Garmin DriveSmart™ 86 GPS navigators

    • RV 795 RV navigator

    • RVcam 795 RV navigator with built-in dash cam

    • zūmo® XT2 GPS navigator

• • For the Tread® GPS Navigator and all models in the Tread® series see Using the Manage Maps Feature in Garmin Express for the Tread.

  • For the zūmo® XT GPS navigator see Using the Manage Maps Feature in Garmin Express for the zūmo® XT.

6. Click Reinstall Map

7. Click Continue

NOTES:
If the device has enough space for the update, or if a microSD / SD memory card is inserted, the full map region will be installed. If there is not enough space for the update, a microSD / SD memory card will be required to successfully update.

Not all Garmin Automotive devices support the installation of map updates directly to a memory card. See Garmin Express Prompts to "Use A Memory Card (Recommended)".

Insert a card with sufficient available space for the update into the GPS.

See  this FAQ for information about SD card size requirements.

If a specific region was previously chosen and installed, it will have removed the original full map from the device, leaving only the smaller region.

For information on installing a new map region to the device which was not preloaded, such as mapping of a different country, see the FAQ  Installing a New Map Region to an Automotive Device. 

NOTE: To verify what version of maps that are installed to your device, visit the Support Center, enter your product name, and search for “Verifying Maps Installed"