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Plotter Cards Return Policy

Purchases Made Through a Dealer

U.S. & Canada

Items purchased at retail or online stores must be returned to the location where you purchased them. Return policies may vary. Restocking fees may apply. Contact the dealer directly for their return policy information.

Europe, Middle East, Africa, Australia & New Zealand, Asia, and South Pacific

IMPORTANT: If you have made an incorrect product purchase through a dealer due to compatibility or coverage, unopened packages MUST be returned to the dealer you made the purchase from. 

If you have made an incorrect card purchase through a dealer/distributor due to plotter incompatibility or chart coverage area, you MUST return it to where it has been purchased along with a valid proof of purchase (receipt/invoice). 

Purchases Made Through the Garmin Online Store

Physical Cards in their original condition may be returned for a refund within 30 days of shipping. Opened software, downloadable items, shipping charges, and custom products are nonrefundable. You can start the return process online by:

  1. Submitting a return request using this link: https://support.garmin.com/credit-return/
  2. Access your Order history, click on View Order Details in reference to the item you wish to return and press on the Start a Return button.

Please allow up to 30 days for the credit to be posted to your account.

Defective/Warranty Returns

U.S. & Canada

Defective/warranty claims are processed through Navionics directly by emailing navionics.support@garmin.com. This does not include lost, stolen or physically damaged cards.

Europe, Middle East, Africa, Australia & New Zealand, Asia, and South Pacific

Defective/warranty claims are through the original reseller. Contact your local dealer, distributor or Navionics directly providing your card's details and a copy of your receipt of purchase/order confirmation. This does not include lost, stolen or physically damaged cards.
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