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Why Is My Training Status Not Updating on My Garmin Device?

The Training Status feature not updating on your Garmin device can be due to a few different reasons. This FAQ is designed to outline the requirements to receive updates.

Requirements to Receive an Updated Training Status

NOTE: First make sure you have a compatible device that provides a training status. For a compatibility list see: What Is the Training Status Feature on My Garmin Device?.

Ensure That You Are Recording Qualifying Activities Frequently Enough

You must record and upload 1-2 running or cycling activity per week that generates a VO2 max to Garmin Connect.

  • For running, the activities must be recorded outdoors with GPS tracking and heart rate data. Indoor runs will not generate a VO2 max.

  • For cycling, the activities can take place indoors or outdoors, but the rides must be done using a power meter and heart rate data.

Do Cycling Activities Recorded Using a Cycling App Count? 

Activities uploaded from the following apps will count towards your Training Status without the need to use a Garmin device:

  • Tacx Training app

  • Zwift

  • ROUVY

  • TrainerRoad

 You will still need to meet the requirements mentioned above and you will need to sync your Garmin device after the activity has been uploaded to Garmin Connect for Training Status to update on the Garmin device.

I’ve Confirmed I Am Meeting the Requirements Above But I Am Still Having an Issue

If the Training Status is still not updating this is likely due to not meeting certain criteria during your recorded activities. Training Status requires updated assessments of your fitness level, including a regular update of your VO2 max estimate.

For additional information on requirements needed to record a VO2 Max Estimate, see the following FAQ:  What Is VO2 Max Estimate and How Does It Work?

If you are training with more than one device and Garmin Connect shows "No Data" for your Training Status, you may need to switch to the device in use to see this information. See the following FAQ for help:

What Can I Do to Consistently Update the Training Status on My Device?

It takes about a week of use to establish a Training Status on your compatible Garmin device. By following the tips below, you should consistently receive an updated status. 

  • For running activities, run outdoors once to twice a week at a heart rate higher than 70% of your maximum heart rate for 10 consecutive minutes. Falling below the 70% threshold may result in incorrect VO2 max readings. Remember that indoor runs will not generate or update your Training Status.

  • For bike rides, ride either indoors or outdoors using a power meter and with a heart rate higher than 70% of your maximum heart rate for at least 20 minutes, at least once a week.

  • For devices that support it, ensure that you are not using UltraTrac GPS mode. Devices in UltraTrac mode will not be able to update VO2 max and Training Status. See your owner's manual for instructions on changing the GPS settings. 

  • Record all your fitness activities on your device. This will allow it to learn about your performance.

  • Your device can only be associated with one Garmin Connect account to see updates in Garmin Connect. If you believe your device is associated with more than one account see the next section.

NOTE: After the initial week training status will update anytime there is a change in training, whether it be higher intensity during runs and rides, or from a lack of new data due to taking a break. If there is no new data you may see your training status decline to the point of starting back in the "No Status" state. 

I Believe My Device Is Associated With More Than One Garmin Connect Account

When a device is added to two different Garmin Connect accounts at once, it will no longer sync biometric data (VO2 max, Training Status/Load, step data, etc.) to any other accounts to which it had been previously connected. This can occur if you have let a friend, family member, or coach use the device or if you have created multiple Garmin Connect accounts (due to having multiple email addresses or misspelling an email address when creating an account).

NOTE: iCloud email addresses are seen as separate email addresses by Garmin Connect and are not interchangeable when signing into your Garmin Connect account. If you find that you are able to sign in to Garmin Connect with your @icloud.com email address but you can also sign in with your @me.com or @mac.com email address, this means you have created more than one Garmin Connect account. 

To resolve this issue you will need to remove the device from all associated accounts and then add it to your primary account again. Chose an option below to reveal instructions to do this:

My Device Syncs With My Phone

  1. Open the Garmin Connect app.

  2. Access the menu.

    • Android: Select Three horizontally stacked lines for the Garmin Connect app menu icon (top left).

    • iOS: Select More (bottom right).

  3. Scroll down and select Garmin Devices.

  4. Select the image of the Garmin device that you want to remove.

  5. Select three blue dots (upper right corner).

  6. Select Remove Device.

  7. Acknowledge the message by confirming your selection.

IMPORTANT: The watch will still be paired under the Bluetooth settings of the smartphone. You must remove the watch from these settings as well. Your settings may vary based on the model of your phone. Consult your owner's manual for specific steps.

    • Android: Access the phone's Bluetooth settings and select Paired Devices, then select gear icon next to the Garmin device you are removing and select Unpair.

    • iOS: Access the phone's Bluetooth settings, select lowercase i with a circle around it next to the Garmin device you are removing, then select Forget This Device.

  1. In the Garmin Connect app, select Add Device from the Garmin Devices section.

  2. Choose your device.

  3. Place your Garmin device into pairing mode; this allows the Garmin Connect app to find it

    1. This setting is typically found under Settings > Bluetooth or Phone > Pair Mobile Device or Pair Phone. Refer to your owner's manual for specific steps. 

    2. Edge devices: If you only see "Smartphone" select it and then select the option to Forget Phone. You will now see the option to Pair.

  4. From the Garmin Connect app select Start or Connect it.

  5. Input the six-digit code from the Garmin device into the prompt on the phone.

  6. Follow the on-screen prompts to complete the setup of your device.

A data sync should occur during this process and your device should display a green dot from the My Day view of the Garmin Connect app indicating a connection with your mobile device.

My Device Syncs Through My Computer

  1. Remove the device from Garmin Express:

    1. Open Garmin Express on a personal computer.

    2. From the main menu:

      • If using Windows: right-click the device.

      • If using a Mac: hold Control (Ctrl) on your keyboard and click the device.

    3. Select Remove Device.

    4. Select Remove.

  2. Remove the device from Garmin Connect:

    1. Sign in to Garmin Connect web from a web browser.

    2. Select watch icon(Devices & Sync Status).

    3. Select the name of the device to be removed.

    4. Selectgear icon.

    5. Select Remove.

    6. Confirm by selecting Remove.

  3. Add the device in Garmin Express:

    1. Open Garmin Express on a personal computer.

    2. Connect the watch or ANT+ stick to the computer.

    3. Select Add a Device.
      Add a Device button with large plus sign in the Garmin Express Window

    4. When the device is found, select Add Device.

    5. Select Sign In and sign in with the Garmin Connect account you want your data to sync to.

    6. Follow the on-screen prompts to finish adding the device to Garmin Express. 

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