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Frequently Asked Questions About inReach Preset Messages

NOTE: Check-in messages have replaced preset messages as of September 27th, 2022. Some older inReach® accounts may still have preset messages available, but there is no option to add presets to an account that does not currently have them. Some older inReach models will still say Presets even though the associated account is using check-in messages. For more details on check-in messages, see - Frequently Asked Questions About inReach Check-In Messages.

Compiled below is a list of frequently asked questions about understanding and using inReach® preset messages.

What Is a Preset Message?

Preset messages are a convenient way of sending quick messages to a predefined group of family and friends from your inReach satellite communicator. What a preset message says and who the message is sent to is determined ahead of time on your online inReach account and cannot be edited on your inReach device. A preset message is not to be used for an emergency.

How Many Preset Messages Can I Have?

Each inReach account is limited to 3 preset messages that can be edited at any time.

How Do I Edit or Add Location to Preset Messages?

For information on editing or adding location to a preset messages, see - Editing inReach Preset Messages on the Garmin Explore™ Website.

How Do I Send Preset Messages?

For information on sending preset messages, select the link below for your handheld or navigation device:

What Contact Options Are There for Sending a Preset Message? Can I Send Social Messages Using the Preset Message?

NOTICE: Effective July 1, 2024, the ability to post to Facebook® pages and X (formerly known as Twitter®) from inReach devices is no longer available. Users can still send tracking updates to a LiveTrack™ page from an inReach device, and can send messages as well as tracking updates to a MapShare™ page. You can share your MapShare or LiveTrack link on social media using a computer or mobile device with internet access.

Preset messages can be sent to phone (SMS text) numbers, e-mail addresses, and other inReach devices.

I Edited My Preset Messages on My Online Account. Why Do My Edited Preset Messages Not Appear on My inReach Device?

An inReach must be synced for new preset message details to display on the inReach device. For instructions on syncing, select the link below for your device:

My Plan Says I Have Unlimited Preset Messages. Do Preset Messages Count Against My Monthly Message Allotment?

Outgoing preset messages and received preset messages from another inReach device do not count against the monthly message allotment for inReach Consumer plans, except for the Enabled plan. Sent or received preset messages cost $0.10 USD/$0.15 CAD each on the Enabled plan.

Do Replies to My Preset Messages Count Against My Monthly Message Allotment?

Yes, any message replies sent back to your inReach device, including direct replies to preset messages, count against your monthly message allotment.

Can I Send Preset Messages Through the Earthmate® or Garmin Explore Apps?

Yes, both the Earthmate app and the Garmin Explore app can send preset messages.

What Is the Difference Between Preset and Quick Text Messages?

Quick text messages count against your monthly message allotment. For more details on the differences between preset and quick text messages, see - Differences Between Preset, Check-in, and Quick Text Messages.

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