"Voice Command is not available" on an automotive device

When using the voice command features listed below, your device may inform you that the voice command feature is not available for the country you're in, or for a specific language:

• Find Place
• Find Address
• Find City
• Find Intersection

To use any of the above voice command features, both of the following must be true:

• The preloaded maps on the device include the country you are in
• The selected text language on your device is supported within that country

To change the text language:

1. Touch Settings
2. Scroll down
3. Touch Language & Keyboard or ABC icon
4. Touch Text Language
   • If text language is not in English, this is the second option
5. Scroll up or down until you find the desired language
6. Touch the desired language
7. Touch Save
   • If text language is not in English, this is the button on the right

The device should now be in the selected text language.

The tables below describe in which countries the above features are supported for a given text language setting. Note: All other voice command features should work regardless of the text language on the device.

North America (CNNA NT Map Products)

Europe (CNE NT Map Products)

For additional Voice Command troubleshooting, see below for a helpful troubleshooting video, or see Related Content.

Support: Troubleshooting Voice Command