Troubleshooting an inReach SE or Explorer

If an inReach exhibits an issue powering on, pairing to a companion Android or iOS smartphone, or acquiring a GPS fix use the troubleshooting steps below to attempt to resolve the issue.

Soft Reset

1. Power off the inReach and disconnect it from any power source.
   
   
2. Press and hold down both the X button and the Down button of the directional pad simultaneously for 60 seconds.
   
   
   
3. Release the X button and Down button and power the device on normally.
   
   
4. Test the inReach to confirm the issue has been resolved.

Manual Firmware Update

1. Power off the inReach and disconnect it from any power source.
   
   
2. Press and hold down the X, Check, and Down button on the directional pad simultaneously.
   
   
   
   
3. The device will power on into Firmware Update Mode.
   
   
   Connect your device to your computer, log in to your account at inReach.garmin.com and perform a Sync between the account and inReach.