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The Time on My vivoactive HR Is Not Correct

vivoactive HR receives the time that it displays from either the Garmin Connect app on a smartphone or from Garmin Express on a personal computer. If the time on your watch is not correct after you have completed a sync with either of these programs, this would indicate that the time setting on the device is set to Manual instead of Auto. To correct this issue, take the following steps:

I've sync'd my device and my time is still wrong

If the time is still incorrect after a successful sync, you will need to make sure that the Time Source setting on your watch is set to Auto:

  1. Hold the right hand key to access the Menu

  2. Select Settings

  3. Select System

  4. Select Time

  5. Select Time Source

  6. Confirm or select Auto setting

If the time was set to Manual perform another sync.  This should correct the time on your device. 

Also note:

  • If the date on your device is incorrect, you can select an outdoor GPS activity such as "Run" and acquire a satellite signal outdoors which will correct the date.  This is also an option to update the time on your device when the time source is set to Auto. 
  • A sync via the Garmin Connect App should automatically occur once you open the app.   If one does not occur, swipe down on the My Day Snapshot screen which should initiate a sync.  If you are still unable to sync via these methods please review our Bluetooth Troubleshooting FAQ for additional assistance with connecting your paired device with the app.  



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