確認當前內容適用於您的裝置

為何我的inReach 衛星通訊服務方案被終止而無法使用

inReach系列為使用銥衛星(Iridium)網路的衛星通訊服務，依照NCC(國家通訊傳播委員會)法規規定需透過台灣電信公司辦理，在台灣銥衛星與中華電信有簽訂合作合約，因此需要透過中華電信進行雙證件認證開通，並取得註冊碼。若您尚未提供予Garmin中華電信註冊碼，您的衛星通訊服務依規定將會被終止。


若您需要繼續使用衛星通訊服務，須請您取得中華電信註冊碼後，將註冊碼以Email方式提供給美國Garmin帳務團隊 garminservicesbilling@garmin.com ，帳務團隊將後續與您聯繫，並為您重新啟用衛星通訊服務，後續您需要再重新設定衛星通訊訂閱方案，而重新啟用將會收取年度方案或自由方案費用及啟動費；待重新啟動並完成訂閱方案設定後，須請您主動聯繫帳務團隊，以利帳務團隊為您重新計算相關費用。

 

如何取得中華電信註冊碼

備妥雙證件後至中華電信網站申請開通或臨櫃申辦(限中華電信直營服務中心)，有關申請上有任何疑問，建議您可以直接洽詢中華電信客服0800-080123


若終止訂閱服務方案，有些功能將無法正常使用，詳細請參考：


提醒您：一些司法管轄區規定或禁止使用衛星通訊裝置。用戶有責任了解並遵守inReach 裝置使用的司法管轄區所有適用法律。詳細請參閱：inReach裝置可能受到監管、禁止或禁運的國家/地區


您可參考以下信件範本，聯繫美國Garmin帳務團隊(garminservicesbilling@garmin.com)，協助您後續開通inReach衛星通訊服務

信件主旨：inReach衛星通訊訂閱方案被終止，需要重新開通

信件內文：

Garmin帳務團隊 您好,

我已有跟台灣Garmin客服人員進行確認，因先前未提供中華電信註冊碼，所以目前inReach衛星通訊訂閱方案已被終止，

但我目前仍有使用inReach衛星通訊服務的需求。以下提供我的inReach帳號Email以及中華電信註冊碼，煩請協助後續開通inReach衛星通訊服務並回覆處理方式，謝謝!

  • inReach帳號：
  • 中華電信註冊碼：



My inReach Subscription Service Plan has been terminated and is no longer available for use.


The inReach series is a satellite communication service that uses the Iridium network. According to regulations of the National Communications Commission (NCC), it is required to be processed through Taiwan Telecom. Chunghwa Telecom has signed a cooperative contract with Iridium in Taiwan, and therefore, double certification authentication is required through Chunghwa Telecom to activate the service and obtain the registration code. If you have not provided the Chunghwa Telecom registration code to Garmin, your inReach Subscription Service Plan will be terminated according to regulations.


If you need to continue using satellite communication services, you will need to obtain a registration code from Chunghwa Telecom and provide the registration code to Garmin's billing team at garminservicesbilling@garmin.com via email. The billing team will then contact you to reactivate the satellite communication service. You will need to reset your satellite communication subscription plan after the reactivation, and annual or freedom plan fees and activation fees will be charged for the reactivation. After reactivating and completing the subscription plan setup, please contact the billing team proactively to allow them to recalculate the relevant fees.

How to obtain the Chunghwa Telecom Registration Code :

Prepare your two certificates and apply for activation on the Chunghwa Telecom website or apply over the counter (limited to Chunghwa Telecom direct-operated service centers to obtain the [Chunghwa Telecom Registration Code].

For any questions regarding the application, it is recommended to contact Chunghwa Telecom customer service at 0800-080123 directly.


If the subscription service plan is terminated, some functions will not work. For details, please refer to :


Some jurisdictions regulate or prohibit the use of satellite communications devices. It is your responsibility to know and follow all applicable laws in the jurisdictions where the satellite communication device is intended to be used. For details, please refer to: Countries Where inReach Devices May Be Regulated, Prohibited or Embargoed


You can refer to the following email template to contact Garmin's billing team at garminservicesbilling@garmin.com for assistance in activating the inReach satellite communication service:


Email subject: inReach satellite communication subscription plan has been terminated and needs to be reactivated

Email content:


Hello Garmin Billing Team,


I have confirmed with Garmin customer service in Taiwan that my inReach satellite communication subscription plan has been terminated due to the lack of Chunghwa Telecom registration code provided previously. However, I still have a need for the inReach satellite communication service. Below is my inReach account email and the Chunghwa Telecom registration code. Please assist in activating the inReach satellite communication service and let me know the processing method. Thank you!


  • inReach account email:
  • Chunghwa Telecom registration code:
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