Forerunner 965: Updating TopoActive Europe Maps

Garmin is aware of an issue where a small number of Forerunner^® 965 watches, manufactured for sale in the European market, shipped without the full TopoActive Europe map installed on the watch.  You can correct this issue by following these steps:

IMPORTANT: The following steps will require the use of a Mac or Windows personal computer that has 12 GB of hard drive or solid state drive space available. 

1. Download and install Garmin Express on your computer. See Related for more information on installing Garmin Express. 

2. Connect your Forerunner 965 to your computer using the including charging cable. 

3. Open Garmin Express and select Add a Device. 

4. When your watch is found select Add Device. 

5. Follow the on-screen instructions to add the watch to your account. 

6. Select Manage Maps.

7. Select TopoActive from the left menu bar. 

8. Select Update to Latest Version under TopoActive Europe. 

9. Click Continue.  Your maps will begin download.
   • This process may take several hours depending on your internet connection speeds.  Be sure to leave your watch plugged in during the download. 

Once the map download is complete you will return to the home screen in Garmin Express.  You may be prompted to complete other software updates on the watch.

To verify all your TopoActive Maps are up visible on your watch: 

1. Open Garmin Express.

2. Select your Forerunner 965. 

3. Select Manage Maps. 

4. Select TopoActive from the left menu bar. 

5. Select Change Region under TopoActive Europe. 

6. Select the dropdown. 

You should see the following maps: 

• TopoActive Europe

• Topo Active Europe - Central

• Topo Active Europe - East

• Topo Active Europe - West