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How to Reset the MARQ

There are a few instances in which a MARQ® watch may need to be reset. These include the the following:

  • The watch is not receiving a satellite signal

  • To restore to factory default settings

  • The watch is not functioning properly

Performing a reset will erase some user data.1 Please see Related Content for information on how to backup user data and settings before proceeding. 

Learned fitness values, for advanced fitness metrics, including: VO2 max, Training Effect and more will be reset during this process. The watch will need to relearn this data after performing a reset.


Performing a Master Reset

NOTE: Resetting a watch will disconnect it from the Garmin Connect™ app but not Bluetooth settings, see for steps on how to remove it. 

  1. Ensure watch is powered off2.

  2. Press and hold Back/Lap.

  3. Power on watch while continuing to hold Back/Lap.

  4. Release Back/Lap button once the Reset default settings? message appears.

  5. Select Yes.

The reset is successful if the watch finishes powering up and goes through initial setup. Try the steps again if initial setup does not appear. Following the reset, place the watch outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data.

If the master reset does not work, another method to reset the watch can be tried. Select the heading below for steps on the secondary reset.


Secondary Master Reset

  1. Ensure the watch is powered off.

  2. Press and hold Down, Start, and Back.

  3. Power the watch on while holding these buttons.

  4. After the first beep release Start.

  5. After the second beep release the remaining buttons.

The watch should now be reset.


1 User data consists of activity history, waypoints, courses, routes and tracks.

2 If the watch will not power off, press and hold Light until the screen goes blank. This causes the watch to power off and should only be used when a normal power down is not possible.

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