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Installing Software Updates to Dog Tracking Handhelds and Compatible Collars

Garmin periodically releases updates for devices to improve performance, correct bugs, and add new features. Depending on which device you have, the Garmin Express™ or WebUpdater program will need to be downloaded and installed. Select your handheld or dog device from the list below to show which program you need and the steps for updating your device.

Videos of the Update Process

Updating Your Handheld and Mini Dog Collar Devices With Garmin Express Software

Updating Your Full-Sized Dog Collar Device With WebUpdater


Steps to Update

Select the handheld or collar model to expand view the steps to update your device.  If your device is not listed below see the related content for additional articles.


Handhelds

Alpha® 200i or Alpha® 200

With the Alpha 200 and Alpha 200i handhelds, there are two main ways to update software. You can either update wirelessly via automatic updates by enabling Wi-Fi on the device. Or, you can manually update with Garmin Express software and a physical USB cable connection to a compatible Windows or Mac computer.

Updating the Alpha 200 and Alpha 200i with Wi-Fi

  1. Go to Setup.
  2. Select Wi-Fi and follow the prompts to connect with your Wi-Fi network.
    • Alpha 200i handhelds cannot connect to business networks that employ captive-portal style web-browser acceptance such as what restaurants or hotels use.
    • Alpha 200i handhelds require the use of a 2.4Ghz Wi-Fi router, 5Ghz routers are not supported. 
  3. Updates will automatically download when they become available and you are within Wi-Fi range.
  4. After an update is downloaded, the Alpha 200i handheld will prompt you to Accept and Install the update.
    • As part of the updating process, the Alpha 200i will restart.

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

  1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    Download for Windows button Download Mac Button

  2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

    NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

  3. Examples of USB cable types.
  4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

    • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

    • Mac: Garmin Express software can be found in the Applications folder in Finder.

  5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

    Add a Device in Garmin Express

  6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

    Updates Available Screen

  7. Review the Terms and Conditions and click Accept to proceed.

    Terms and Conditions Agreement Page

  8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

    Important Notes Before Continuing

  9. Once the update starts, Garmin Express software will display the current progress.

    TIP: Hover your mouse cursor over the progress bar for detailed progress information.

    Software Update Progress

  10. You will see an Updates complete! message when the update is finished.

    Confirmation of Updates Completed

  11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Alpha 100® or Alpha® 10

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

  1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    Download for Windows button Download Mac Button

  2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

    NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

  3. Examples of USB cable types.
  4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

    • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

    • Mac: Garmin Express software can be found in the Applications folder in Finder.

  5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

    Add a Device in Garmin Express

  6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

    Updates Available Screen

  7. Review the Terms and Conditions and click Accept to proceed.

    Terms and Conditions Agreement Page

  8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

    Important Notes Before Continuing

  9. Once the update starts, Garmin Express software will display the current progress.

    TIP: Hover your mouse cursor over the progress bar for detailed progress information.

    Software Update Progress

  10. You will see an Updates complete! message when the update is finished.

    Confirmation of Updates Completed

  11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Astro® 900, Astro® 430, or Astro® 320

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

  1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    Download for Windows button Download Mac Button

  2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

    NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

  3. Examples of USB cable types.
  4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

    • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

    • Mac: Garmin Express software can be found in the Applications folder in Finder.

  5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

    Add a Device in Garmin Express

  6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

    Updates Available Screen

  7. Review the Terms and Conditions and click Accept to proceed.

    Terms and Conditions Agreement Page

  8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

    Important Notes Before Continuing

  9. Once the update starts, Garmin Express software will display the current progress.

    TIP: Hover your mouse cursor over the progress bar for detailed progress information.

    Software Update Progress

  10. You will see an Updates complete! message when the update is finished.

    Confirmation of Updates Completed

  11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Astro® 220


Updating Your Garmin Device with WebUpdater on Windows


NOTE: Garmin dog tracking collars designed to be updated with Garmin WebUpdater should only be updated on Windows.


1. You need WebUpdater installed on your computer first. If you already have WebUpdater installed, skip this step. Download WebUpdater.

2. Connect your Garmin to the computer with the appropriate USB cable

USB Cables

NOTE: Avoid using USB 3.0 ports when updating a collar.

3. WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater.

Blue Arrow on white background

4. Select the desired Garmin device from the drop-down menu, or click Find Device if your device is not listed. Click Next.

PC Find Device Page

5. WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, software change history, and license agreement.

PC Update found page

6. Check the box to agree to the license agreement terms, and then click Next to begin the update process.

PC License agreement page

7. Once the update starts, WebUpdater will display the current progress.

PC Update Progress Page

8. After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next.

PC update complete page

9. If additional updates are available, click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish.

PC Additional updates page 

If no additional updates were found, click Finish.

PC No additional Update page

10. Once complete, disconnect your Garmin from the computer and power it on to make sure the software updates installed successfully.


Pro 550 Plus

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

  1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    Download for Windows button Download Mac Button

  2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

    NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

  3. Examples of USB cable types.
  4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

    • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

    • Mac: Garmin Express software can be found in the Applications folder in Finder.

  5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

    Add a Device in Garmin Express

  6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

    Updates Available Screen

  7. Review the Terms and Conditions and click Accept to proceed.

    Terms and Conditions Agreement Page

  8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

    Important Notes Before Continuing

  9. Once the update starts, Garmin Express software will display the current progress.

    TIP: Hover your mouse cursor over the progress bar for detailed progress information.

    Software Update Progress

  10. You will see an Updates complete! message when the update is finished.

    Confirmation of Updates Completed

  11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.


Collars


Alpha T20 and Alpha TT25 - see Related Content below


TT™ 15, TT™ 10, T 5 or T 9

Attention macOS users: This product IS NOT compatible with your OS. You MUST use the Windows version of Webupdater to perform updates. 

Updating Your Garmin Device with WebUpdater on Windows


NOTE: Garmin dog tracking collars designed to be updated with Garmin WebUpdater should only be updated on Windows.


1. You need WebUpdater installed on your computer first. If you already have WebUpdater installed, skip this step. Download WebUpdater.

2. Connect your Garmin to the computer with the appropriate USB cable

USB Cables

NOTE: Avoid using USB 3.0 ports when updating a collar.

3. WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater.

Blue Arrow on white background

4. Select the desired Garmin device from the drop-down menu, or click Find Device if your device is not listed. Click Next.

PC Find Device Page

5. WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, software change history, and license agreement.

PC Update found page

6. Check the box to agree to the license agreement terms, and then click Next to begin the update process.

PC License agreement page

7. Once the update starts, WebUpdater will display the current progress.

PC Update Progress Page

8. After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next.

PC update complete page

9. If additional updates are available, click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish.

PC Additional updates page 

If no additional updates were found, click Finish.

PC No additional Update page

10. Once complete, disconnect your Garmin from the computer and power it on to make sure the software updates installed successfully.


TT™ 15 Mini, T 5 Mini, TT™ 15X, or T 5X


Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

  1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    Download for Windows button Download Mac Button

  2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

    NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

  3. Examples of USB cable types.
  4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

    • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

    • Mac: Garmin Express software can be found in the Applications folder in Finder.

  5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

    Add a Device in Garmin Express

  6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

    Updates Available Screen

  7. Review the Terms and Conditions and click Accept to proceed.

    Terms and Conditions Agreement Page

  8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

    Important Notes Before Continuing

  9. Once the update starts, Garmin Express software will display the current progress.

    TIP: Hover your mouse cursor over the progress bar for detailed progress information.

    Software Update Progress

  10. You will see an Updates complete! message when the update is finished.

    Confirmation of Updates Completed

  11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.


DC™ 50

Attention macOS Users: This product IS NOT compatible with your OS. Use the Windows version of Webupdater to perform updates.

Updating Your Garmin Device with WebUpdater on Windows


NOTE: Garmin dog tracking collars designed to be updated with Garmin WebUpdater should only be updated on Windows.


1. You need WebUpdater installed on your computer first. If you already have WebUpdater installed, skip this step. Download WebUpdater.

2. Connect your Garmin to the computer with the appropriate USB cable

USB Cables

NOTE: Avoid using USB 3.0 ports when updating a collar.

3. WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater.

Blue Arrow on white background

4. Select the desired Garmin device from the drop-down menu, or click Find Device if your device is not listed. Click Next.

PC Find Device Page

5. WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, software change history, and license agreement.

PC Update found page

6. Check the box to agree to the license agreement terms, and then click Next to begin the update process.

PC License agreement page

7. Once the update starts, WebUpdater will display the current progress.

PC Update Progress Page

8. After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next.

PC update complete page

9. If additional updates are available, click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish.

PC Additional updates page 

If no additional updates were found, click Finish.

PC No additional Update page

10. Once complete, disconnect your Garmin from the computer and power it on to make sure the software updates installed successfully.


DC™ 20, DC™ 30, and DC™ 40

For instructions on updating your DC 20, DC 30, or DC 40, select the article below based on your handheld.

Related