Installing Software Updates to Dog Tracking Handhelds and Compatible Collars

Updating the Alpha 200 and Alpha 200i with Wi-Fi

1. Go to Setup.
2. Select Wi-Fi and follow the prompts to connect with your Wi-Fi network.
   • Alpha 200i handhelds cannot connect to business networks that employ captive-portal style web-browser acceptance such as what restaurants or hotels use.
   • Alpha 200i handhelds require the use of a 2.4Ghz Wi-Fi router, 5Ghz routers are not supported. 
3. Updates will automatically download when they become available and you are within Wi-Fi range.
4. After an update is downloaded, the Alpha 200i handheld will prompt you to Accept and Install the update.
   
   • As part of the updating process, the Alpha 200i will restart.

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    

2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

   NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

3. 

4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

   • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

   • Mac: Garmin Express software can be found in the Applications folder in Finder.

5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

   

6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

   

7. Review the Terms and Conditions and click Accept to proceed.

   

8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

   

9. Once the update starts, Garmin Express software will display the current progress.

   TIP: Hover your mouse cursor over the progress bar for detailed progress information.

   

10. You will see an Updates complete! message when the update is finished.

    

11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    

2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

   NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

3. 

4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

   • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

   • Mac: Garmin Express software can be found in the Applications folder in Finder.

5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

   

6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

   

7. Review the Terms and Conditions and click Accept to proceed.

   

8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

   

9. Once the update starts, Garmin Express software will display the current progress.

   TIP: Hover your mouse cursor over the progress bar for detailed progress information.

   

10. You will see an Updates complete! message when the update is finished.

    

11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    

2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

   NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

3. 

4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

   • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

   • Mac: Garmin Express software can be found in the Applications folder in Finder.

5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

   

6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

   

7. Review the Terms and Conditions and click Accept to proceed.

   

8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

   

9. Once the update starts, Garmin Express software will display the current progress.

   TIP: Hover your mouse cursor over the progress bar for detailed progress information.

   

10. You will see an Updates complete! message when the update is finished.

    

11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Updating Your Garmin Device with WebUpdater on Windows

NOTE: Garmin dog tracking collars designed to be updated with Garmin WebUpdater should only be updated on Windows.

1. You need WebUpdater installed on your computer first. If you already have WebUpdater installed, skip this step. Download WebUpdater.

2. Connect your Garmin to the computer with the appropriate USB cable

NOTE: Avoid using USB 3.0 ports when updating a collar.

3. WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater.

4. Select the desired Garmin device from the drop-down menu, or click Find Device if your device is not listed. Click Next.

5. WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, software change history, and license agreement.

6. Check the box to agree to the license agreement terms, and then click Next to begin the update process.

7. Once the update starts, WebUpdater will display the current progress.

8. After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next.

9. If additional updates are available, click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish.

If no additional updates were found, click Finish.

10. Once complete, disconnect your Garmin from the computer and power it on to make sure the software updates installed successfully.

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    

2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

   NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

3. 

4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

   • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

   • Mac: Garmin Express software can be found in the Applications folder in Finder.

5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

   

6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

   

7. Review the Terms and Conditions and click Accept to proceed.

   

8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

   

9. Once the update starts, Garmin Express software will display the current progress.

   TIP: Hover your mouse cursor over the progress bar for detailed progress information.

   

10. You will see an Updates complete! message when the update is finished.

    

11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Attention macOS users: This product IS NOT compatible with your OS. You MUST use the Windows version of Webupdater to perform updates. 

Updating Your Garmin Device with WebUpdater on Windows

NOTE: Garmin dog tracking collars designed to be updated with Garmin WebUpdater should only be updated on Windows.

1. You need WebUpdater installed on your computer first. If you already have WebUpdater installed, skip this step. Download WebUpdater.

2. Connect your Garmin to the computer with the appropriate USB cable

NOTE: Avoid using USB 3.0 ports when updating a collar.

3. WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater.

4. Select the desired Garmin device from the drop-down menu, or click Find Device if your device is not listed. Click Next.

5. WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, software change history, and license agreement.

6. Check the box to agree to the license agreement terms, and then click Next to begin the update process.

7. Once the update starts, WebUpdater will display the current progress.

8. After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next.

9. If additional updates are available, click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish.

If no additional updates were found, click Finish.

10. Once complete, disconnect your Garmin from the computer and power it on to make sure the software updates installed successfully.

Updating Your Garmin Handheld with Garmin Express™ Software

NOTE: If you are looking for help with troubleshooting Garmin Express software issues, visit the Garmin Express Support Page

1. The Garmin Express program must be installed on the computer first. If Garmin Express software is already installed, skip this step

    

2. Connect the handheld to the computer with the appropriate USB cable. If there is a question on the screen of the handheld about entering mass storage, select Yes.

   NOTE: Some newer Mac computers may have only USB-C ports, which would require an adapter. Apple has a helpful support article that explains different USB types, how to identify them, and what adapters can be used: About USB on Mac Computers.

3. 

4. The Garmin Express program will be launched during the installation process. If Garmin Express software is already installed, launch Garmin Express .

   • Windows: Either double-click the Garmin Express icon in the system tray (next to the time), double-click the shortcut on the desktop, or search for Garmin Express in the Start menu.

   • Mac: Garmin Express software can be found in the Applications folder in Finder.

5. Select the desired Garmin product, or click Add a Device and follow the on-screen prompts if your device is not listed.

   

6. Garmin Express software will display the available updates. Click Install or Install All to install all of the updates.

   

7. Review the Terms and Conditions and click Accept to proceed.

   

8. Review the important notes before continuing to ensure the software update installs smoothly. Click Continue.

   

9. Once the update starts, Garmin Express software will display the current progress.

   TIP: Hover your mouse cursor over the progress bar for detailed progress information.

   

10. You will see an Updates complete! message when the update is finished.

    

11. Once complete, disconnect the handheld from the computer and power it on to make sure the software updates installed successfully.

    NOTE: You may need to select Install on the device after disconnecting and powering it on to complete the updates.

Attention macOS Users: This product IS NOT compatible with your OS. Use the Windows version of Webupdater to perform updates.

Updating Your Garmin Device with WebUpdater on Windows

NOTE: Garmin dog tracking collars designed to be updated with Garmin WebUpdater should only be updated on Windows.

1. You need WebUpdater installed on your computer first. If you already have WebUpdater installed, skip this step. Download WebUpdater.

2. Connect your Garmin to the computer with the appropriate USB cable

NOTE: Avoid using USB 3.0 ports when updating a collar.

3. WebUpdater will be launched during the installation process. If you already had WebUpdater installed, launch WebUpdater.

4. Select the desired Garmin device from the drop-down menu, or click Find Device if your device is not listed. Click Next.

5. WebUpdater will display the available updates. Click Next through the following pages to review the software release notes, software change history, and license agreement.

6. Check the box to agree to the license agreement terms, and then click Next to begin the update process.

7. Once the update starts, WebUpdater will display the current progress.

8. After installing the main update file, WebUpdater will prompt you to check for any additional updates. Click Next.

9. If additional updates are available, click the checkbox next to the desired updates and click Next to install them. Once complete, click Finish.

If no additional updates were found, click Finish.

10. Once complete, disconnect your Garmin from the computer and power it on to make sure the software updates installed successfully.

For instructions on updating your DC 20, DC 30, or DC 40, select the article below based on your handheld.

• Updating DC 20, DC 30, and DC 40 Collars with an Astro 320
• Updating DC 20, DC 30, and DC 40 Collars with an Astro 220