Select your product to confirm this information applies to you
My Forerunner 110/205/210/305 Is Not Charging or Connecting to the Computer
A situation may arise where your Forerunner will not charge or communicate with the computer. If this occurs, there are a few troubleshooting options that can be performed.
Ensure charging clip or cradle is making a good connection. In some cases, one of the copper charging contacts on the back of the watch and/or charging accessory may have become oxidized.
Disconnect charging accessory.
Thoroughly clean the contacts on the watch and charging accessory. The following non-abrasive cleaning agents are safe and effective options for cleaning the contacts:
Rubbing alcohol (Isopropyl)
Eye glass cleaner
Electronic screen wipes
Pencil eraser
Connect the watch to the computer to charge and transfer workout.
If the Forerunner is still not charging or communicating with the computer a soft reset can be performed. No user information will be lost by doing this reset. The reset is most effective when the watch is connected to the computer.
Soft Reset
Please select the correct device below for the steps to soft reset.
Forerunner 110/210
Seat Forerunner 110 or 210 to charging clip.
Plug USB charging cable into the computer.
Press and hold LIGHT for 30 seconds. The watch should power on once LIGHT is released.
Confirm watch is charging.
When properly connected to a power source, the display on the Forerunner 110/210 will show "Garmin" followed by the battery charging indicator.
The Forerunner should now be communicating properly with the computer. It is recommended that you update the device firmware to the latest version. Any applicable updates can be installed using Garmin Express.
Forerunner 205/305
Plug USB charging cradle into the computer.
Press and hold MODE and LAP/RESET for 10 seconds.
Release both buttons.
Power watch on once it starts to charge.
The Forerunner should now be communicating properly with the computer. It is recommended that you update the device firmware to the latest version. Any applicable updates can be installed using Garmin Express.
The Soft Reset Did Not Allow It to Connect to My Computer
If the Forerunner is still not connected to your computer, select your device below for the next procedure.
Forerunner 110/210
Disconnect the device.
Power off the device.
Press and hold Start/Stop button while connecting to computer.
Continue to hold the button for one full minute.
The Forerunner should now be communicating properly with the computer.
Forerunner 205/305
Disconnect the device.
Power off the device.
Press and hold the Up button while connecting to computer.
Continue to hold the button for one full minute.
The Forerunner should now be communicating properly with the computer.