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Alpha 300 or Alpha 300i Not Acquiring GPS Satellites

If your Alpha® 300 or Alpha® 300i dog tracking handheld is not acquiring satellites you should perform the following:

  1. If you are in the field and do not have access to perform a software update skip to step 3, otherwise continue with step 2.

  2. Perform a software update to ensure you are on the latest software available  Software Updates for Alpha 300 and Alpha 300i

  3. If, after performing a software update and with a clear view of the sky, you are still unable to acquire a GPS satellite fix you can enable Multi-GNSS on your handheld by:

    1. Select Setup

    2. Select System

    3. Select Satellite

    4. Select Satellite System

    5. Select Multi-GNSS

  4. If you did not perform the software update in step 2, when you have access return to step 2 and perform a software update.


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