Phone Book Missing on an Automotive Device

To Resolve This Issue, "Forget" the Device in the Garmin Drive™ App:

1. Open the Drive app
2. Touch top right Gear icon 
3. Touch the device name
4. Touch Forget Device

It is now Necessary to "Forget" the Device in the Phone's Bluetooth Settings:

1. Open the Settings menu on the phone
2. Touch Connections (some phones skip this step)
3. Touch Bluetooth
4. Touch the gear icon next to your listed Garmin device
   
   • On some Android phones, select the name of the listed Garmin Device instead
5. Touch Forget or Unpair

Once the Pairing History is Cleared a Reset on the Device is Necessary:

1. Touch Settings
2. Touch Device
3. Touch Reset
4. Touch Reset Default Settings
5. Touch Yes
6. Choose your Country
7. Touch OK
8. Choose your Language
9. Touch OK
10. Touch Yes

When the device shows "Connect to the Garmin Drive Mobile App" touch on Connect Now.

Next, Open the Garmin Drive™ App and Follow These Steps:

1. Touch Navigation Device
2. Touch Allow when prompted to Allow Access to contacts, phone book, or call history. (this step is usually missed)
   •  
3. Complete remaining prompts

On the iPhone:

• Open the phone's Settings menu
• Touch Bluetooth
• Touch the circle 'i' icon to the right of the BT device name
• Swipe right next to Sync Contacts to enable them