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Why Is My Workout Missing or Skipping Steps?

Garmin® has recently become aware of an issue where some workouts may not work correctly, such as missing or skipping steps. The issue can affect Garmin Coach plans, training plans and workouts made in the Garmin Connect™ app or Garmin Connect™ platform on the web, or workouts from other tools like TrainingPeaks. 

While we work to resolve this, try one of the workarounds available. 

Custom or Third-Party Workouts

Deleting the workout from the watch and re-sending the workout should resolve the issue. Follow the steps below on how to delete and re-send workouts to your watch.

Deleting a Workout From a Watch

  1. Press START/STOP to access the Activity Menu.

  2. Select the activity you wish to delete a workout from.

  3. Hold UP/MENU.

  4. Select Training.

  5. Select Workouts.

  6. Select a workout.

  7. Select Delete.

  8. Select Yes.

Sending a Workout to a Watch

For steps on how to send a workout to a watch, see How to Send Workouts to a Garmin Device.


Garmin Coach Workouts

If you are experiencing an issue with Garmin Coach workouts, this can be resolved by rescheduling the workout to another day, then moving it back to the scheduled day. This will prompt Garmin Connect to re-send all scheduled workouts from the watch.

Rescheduling a Garmin Coach Workout Using the Garmin Connect App

  1. Open the Garmin Connect app.

  2. Select Calendar from the bottom of the screen.

    • If you have edited the My Day tabs, you can find Calendar under More in the bottom right.

  3. On the calendar, select the day of your scheduled workout.

  4. Select your workout.

  5. Select Three Dots in the top right corner.

  6. Select Reschedule.

  7. Select a new day.

  8. Select Reschedule.

  9. Select Confirm.

  10. Sync your device before completing your next activity.

If desired, you can repeat the steps to move the workout back to the original day.

Rescheduling a Garmin Coach Workout Using Garmin Connect Web

  1. Sign into Garmin Connect from a personal computer.

  2. From the left-hand navigation menu select Training & Planning.

  3. Select Training Plans.

  4. Select your Garmin Coach plan.

  5. Select an upcoming workout.

  6. Select Reschedule from the inset details window.

  7. Select a day to reschedule the workout.

  8. Select Reschedule.

  9. Sync your watch to update the plan.

Repeat the steps above to move the workout back to the original day, if desired.


Self-Guided Training Plans

If you are having issues with workouts from a self-guided training plan, you will need to use Garmin Connect from a computer to reschedule your workouts.


Rescheduling a Workout Using Garmin Connect Web

  1. Sign into Garmin Connect from a personal computer.

  2. From the left-hand navigation menu select Calendar.

  3. Drag the workout in question from the scheduled date to the date of your choice.

  4. Choose Move only this workout or Shift the entire training plan.

  5. Select Ok.

  6. Sync your device to update the plan.

If desired, repeat the steps above to move the workout back to the original day.