Select your product to confirm this information applies to you
Installed Maps Do Not Display in BaseCamp, HomePort or MapSource
NOTE: HomePort™ software has been discontinued. For additional information regarding the discontinuation, see HomePort Application Discontinued.
Map detail may not display in BaseCamp™, HomePort, or MapSource® software if the settings are incorrect. To resolve this, select the appropriate operating system below and follow the steps to ensure that the settings in BaseCamp, HomePort, and MapSource software are correct.
NOTE: The latest versions of HomePort and MapSource software are only available on Windows. BaseCamp software is available on both Windows and Mac.
Windows
Select a Map Product to View:
Open BaseCamp, HomePort, or MapSource program
Follow the directions for the selected program
HomePort: Click Chart then Chart Product
MapSource: Click View then Switch to Product
BaseCamp: Click Maps
Select on the desired map product
Note: The selected map product will have a checkmark next to it.
Turn off Basic Map Only:
Open BaseCamp, HomePort, or MapSource program
Click the View menu at the top
Ensure that Basic Map Only (BaseCamp and MapSource) or Basic Chart Only (HomePort) is unchecked
Ensure that the Latest Version of the Application is Installed:
If your map detail is still not showing, ensure that the latest version of the application is installed:
The selected map product will have a checkmark next to it.
Ensure that the Latest Version of the Application is Installed:
If your map detail is still not showing, ensure that the latest version of the application is installed:
NOTE: With the release of macOS Catalina 10.15, HomePort software is no longer compatible with Mac computers. HomePort software will only work on a Mac computer if you are running macOS 10.8 thru 10.14. If you have already updated to macOS Catalina and need to recover your user data from HomePort software, see HomePort no Longer Works on my Mac Computer.