Why is my iPhone/iPad not seeing location information from my Garmin GLO?

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If you are using an iOS device and encounter a problem receiving location information from the Garmin GLO, please try these steps:

  1. Go to the Settings app.  
  2. Tap on "Privacy".
  3. Tap on "Location Services".
  4. Toggle the top row to "Off". This will turn off location services for all of your applications.
  5. Reboot your iPad (press-and-hold the top button for 5 seconds, slide the red slider to power off, wait 5 seconds, then press the top button to turn your iPad back on).
  6. Go back to the main iPad Settings app.
  7. Tap on "Privacy".
  8. Tap on "Location Services".
  9. Turn location services to "On". Also, make sure that location services are set to "On" for your Garmin application.

If you continue having problems, try leaving your iPhone/iPad connected to the Internet for a few hours (the screen can be off) after attempting the above steps. This should correct your Garmin GLO issues with your iPad.

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