nüvi® 500 and nüvi® 550 Time and Date are Incorrect

We’ve identified an issue with this product that causes the date and/or time to be wrong after the GPS Rollover on April 6th, 2019. However, all functions not dependent on date and/or time will continue to work normally. Due to the age of the device we have determined we will not fix this issue. 

What does that mean for my Garmin? 

• The date and/or time determined by the GPS will be wrong
• Position, velocity, navigation, and all other functionality not dependent on date and/or time will continue to work normally

What is GPS Week Rollover?  

The GPS satellite system communicates the date via a week number that is limited to 1024 weeks (about 20 years). On April 6th, 2019 the week numbers broadcast by the satellites will “rollover” to zero. If GPS receivers don’t account for this rollover in their software, it will calculate the wrong date and/or time.