Disconnect the device from the computer.
Power the device off.
Press and hold the LAP/RESET button.
- NOTE: For Edge 20/25/130/130 Plus, press and hold the START/STOP button.
Plug the device into the computer.
Wait until the device is recognized by the computer (may take up to 30 seconds).
If prompted, install USB device drivers:
Select "No, not at this time".
Select Next.
Select Install USB drivers automatically (Recommended).
Select Next and wait for the USB driver installation to complete.
Select Finish.
Release appropriate button(s).
Sync history and update the device firmware if not up to date using Garmin Express.
Right-click on the device drive.
Select Eject.
Disconnect the device from the computer.
Power on the device (wait for the firmware update to complete if installed).
Select your product to confirm this information applies to you
My Edge Cycling Computer is Not Found by Garmin Express
If Garmin Express is displaying a "What are you trying to add?" message, or if a previously added device is NOT showing a 
status, review the entirety of this FAQ for assistance with this issue.
Step 1: Verify the Edge Has Entered Mass Storage Mode
When connected and communicating with a computer, the Edge computers will display a USB (
or 
) or computer (
) icon as shown below.
 |  |  |
If your Edge is not entering mass storage mode, select the following to reveal instructions to manually enter this mode:
Step 2: Inspect the USB Port and Cable
Ensure you are using a Garmin branded cable; some third-party brands of cables may charge the device, but will not necessarily be capable of transferring data so that the device can be properly recognized by the computer.
Rule out any damage to the cable and ensure the USB port of the Edge appears free of debris, damage, or corrosion.
You can also try plugging the cable into a different USB port on the computer. Use ports that are directly on the computer and avoid using USB adapters or hubs. See What Can I Do if My Computer Doesn’t Have a USB Port? if your computer does not have a standard USB port.
Step 3: Power Cycle Your Computer and Edge
Computer: Shut the computer down and leave off for 60 seconds. Power back on.
Edge: If you are not familiar with restarting and rebooting your Edge, refer to your owner's manual.
Step 4: Check for Updates
Verify that the Garmin Express program is up-to-date by reviewing Updating the Garmin Express Application Software
Other Troubleshooting Suggestions:
Close other applications that are actively running on the computer, such as Garmin BaseCamp™ or Tacx Training App.
Full Uninstall of Garmin Express/Garmin Express Fails to Uninstall
- Garmin Express Not Detecting Devices on Newer macOS