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My Vivofit Jr. 3 Won’t Sync or Connect With the Garmin Jr. App

If you are having issues with the vivofit jr. 3 not syncing, pairing, or staying connected to Garmin Jr. app, use the following recommendations:

  • Try to manually sync the vivofit jr. 3 by pressing the button until Wifi icon. 3 lines stacked on top of each other gradually getting larger in size.  is displayed.

    • Keep the watch in range of the phone during the entire sync.

If you are unable to connect and sync the vivofit jr. 3, you may need to try the steps below to remove and re-add the watch to the Garmin Jr. app:

Step 1: Remove and Unpair

Select your mobile type below to reveal instructions:

Android

NOTE: Adventure map progress and badges earned will not be affected by removing the watch from the Garmin Jr. app. If you replace the watch that features a different adventure trail game, you will start from the beginning.

  1. Open the Garmin Jr. app.

  2. Select the profile that you want to remove the device from.

  3. Select Settings.

  4. Select Device Details.

  5. Select Unpair.

  6. Access the phone's settings menu and select Bluetooth.

  7. Select the Android gear icon icon next to the vivofit jr. 3.

  8. Select Forget or Unpair.

  9. Confirm your device is no longer listed in Bluetooth settings. 

iOS

NOTE: Adventure map progress and badges earned will not be affected by removing the watch from the Garmin Jr. app. If you replace the watch that features a different adventure trail game, you will start from the beginning.

  1. Open the Garmin Jr. app.

  2. Select the profile that you want to remove the device from.

  3. Select Settings.

  4. Select Device Details.

  5. Select Unpair.

  6. Close out of the Garmin Jr. app.

  7. Open the Settings App for your iPhone or iPad.

  8. Select Bluetooth.

  9. Select Blue i in a circle next to the vivofit jr. 3.

  10. Select Forget This Device.

  11. Confirm your device is no longer listed in the Bluetooth settings. 

Step 2: Pair with the Garmin Jr. App

Reconnect the vivofit jr. 3 through the Garmin Jr. app:

  1. Open the Garmin Jr. app.

  2. Select the kid's profile that you want to add the device to.

  3. Select Settings.

  4. Select Pair a New Device.

  5. On the vivofit jr. 3, press and hold the button until Wifi icon. 3 lines stacked on top of each other gradually getting larger in size. is displayed on the screen then release the button.

  6. Follow the instructions in the app to complete the pairing process.

Once complete check and install any available software updates. View the following FAQ for help: Software Update Instructions for the vívofit® jr. Series.

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