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Setting Up a New inReach Professional Account
inReach® Professional accounts are group accounts for when you need more than one active inReach satellite communication device. Many organizations use Professional Flex plans to manage multiple inReach devices.
IMPORTANT - Read Before Getting Started
A Professional Flex account can be created with a saved payment method before adding any inReach devices. Once the account is established, each inReach device and user can be added later on. If you need special billing assistance, reach out to our professional sales team prior to starting a new account.
Each active inReach device requires a user with a separate email address and an active subscription to be used. The same email address cannot be used for more than one user. For organizations, the email address used by an account administrator when creating the account is often kept separate, and will not have a device associated with it. This is to allow for easily changing the account administrator.
A Professional Flex Plan is needed to have multiple users with assigned devices on a single account. This is not possible with Personal Plans.
inReach devices need a subscription and a user to use inReach features.
inReach devices are automatically registered during activation of service to the device, or when adding it to your Garmin Explore™ account.
The process for creating an inReach account should be completed on a computer if possible.
NOTE: Payment information will need to be provided in order to complete the activation steps below.
Before you can use the messaging and SOS functions on an inReach device you must create an account and activate a service plan for the device. If you are having issues logging into your inReach account or creating a new account, review inReach Professional Account Sign In Issue.
New Users Without an Account
IMPORTANT: These steps are for users that do not currently have any Garmin account. If you have an existing inReach, Garmin Explore™, or Garmin.com account, use the steps for Existing Users.
Click the field Select a Country/Region. Select the country of the billing address of the payment method you will be using for the account, then click Next.
Read the Terms and Conditions. Click the box to accept the terms and conditions, then click Next.
NOTE: To view the terms and conditions, click terms and conditions in blue.
If you have a Garmin account for any other non-inReach devices already, select Sign In at the bottom.
If this is your first Garmin account, fill in the required information. Agree to the Terms of Use, then click Create Account.
Fill in the fields with the appropriate information and click Next.
NOTE: This is for your professional account. The name added here will be the main administrative user for the account. Until other users are given admin status, only the administrator of the account will be able to make any changes to the account.
Add Emergency Contacts, then click Next.
SOS step:
Garmin Response℠ global search and rescue coordination center comes with device activation, but all other plans and benefits are optional. Read through the SOS benefits included with your subscription, then select Next.
If desired, select one of the available Search and Rescue (SAR) Professional insurance plans.
Select Skip or Next at the bottom.
If a SAR plan was selected, select Next after reviewing the Disclosure Statement, then select Accept and Continue after reviewing the SAR insurance documents.
Review all entered information to confirm it is correct, then select Next.
Enter the billing information for the payment method to be used in the account and select Next.
Check the box to authorize use of this payment method for future account charges, then select Save or Confirm Purchase.
Select Next to finish activating your account.
Once the activation is complete select Next and follow the prompts to add users and devices.
If needed, reset your password by selecting Forgot?
Select ACCOUNT at the top of the page.
Below ACCOUNT, select inReach.
Select Activate InReach.
Select the link to activate without using an app.
Select Professional Website.
Fill in the fields with the appropriate information and click Next.
NOTE: This is for your professional account. The name added here will be the main administrative user for the account. Until other users are given admin status, only the administrator of the account will be able to make any changes to the account.
Add Emergency Contacts, then click Next.
SOS step:
Garmin Response℠ global search and rescue coordination center comes with device activation, but all other plans and benefits are optional. Read through the SOS benefits included with your subscription, then select Next.
If desired, select one of the available Search and Rescue (SAR) Professional insurance plans.
Select Skip or Next at the bottom.
If a SAR plan was selected, select Next after reviewing the Disclosure Statement, then select Accept and Continue after reviewing the SAR insurance documents.
Review all entered information to confirm it is correct, then select Next.
Enter the billing information for the payment method to be used in the account and select Next.
Check the box to authorize use of this payment method for future account charges, then select Save or Confirm Purchase.
Select Next to finish activating your account.
Once the activation is complete select Next and follow the prompts to add users and devices.
If needed, reset your password by selecting Forgot?
Select Get Started.
Select Go to the Professional Portal.
Click the field Select a Country/Region. Select the country of the billing address of the payment method you will be using for the account, then click Next.
Read the Terms and Conditions. Click the box to accept the terms and conditions, then click Next.
NOTE: To view the terms and conditions, click terms and conditions in blue.
Fill in the fields with the appropriate information and click Next.
NOTE: This is for your professional account. The name added here will be the main administrative user for the account. Until other users are given admin status, only the administrator of the account will be able to make any changes to the account.
Add Emergency Contacts, then click Next.
SOS step:
Garmin Response℠ global search and rescue coordination center comes with device activation, but all other plans and benefits are optional. Read through the SOS benefits included with your subscription, then select Next.
If desired, select one of the available Search and Rescue (SAR) Professional insurance plans.
Select Skip or Next at the bottom.If a SAR plan was selected, select Next after reviewing the Disclosure Statement, then select Accept and Continue after reviewing the SAR insurance documents.
Review all entered information to confirm it is correct, then select Next.
Enter the billing information for the payment method to be used in the account and select Next.
Check the box to authorize use of this payment method for future account charges, then select Save or Confirm Purchase.
Select Next to finish activating your account.
Once the activation is complete select Next and follow the prompts to add users and devices.
inReach devices need to be periodically synced to the account to ensure proper use, especially after any changes have been made to the account. Refer to the following FAQs for instructions:
For inReach Messenger, simply connect it with the Garmin Messenger™ app on a smartphone. Any account related changes will automatically be synced to the inReach Messenger when it is connected and the phone has a data connection. For steps, see - Pairing an inReach Messenger With a Smartphone.
