Frequently Asked Questions About the Account Deletion Process

It can take 1 to 2 business days to process deletion. During that processing time, any inReach device associated with your account will not be available to activate on any existing or new account. All functions of the inReach device, including SOS, will not function during this process.

Once deletion is complete, the devices associated with your account may be activated on a new account and you will have access to all functions available on your devices with active subscriptions. If you are having trouble with your inReach or Explore account, we encourage you to first contact the Garmin Support Center for assistance with resolving your issue as an alternative to deleting your account.

Account Status Can Prevent the Deletion of Your Account.

See the associated FAQ on how to resolve:

• For the messages, "This Account cannot be deleted because it has a balance due" or "Our records indicate you have or have had a SAR insurance policy within the last 545 days. Accounts with SAR insurance policies within this timeframe cannot be deleted."  Contact Garmin Services Billing.

• "This account cannot be deleted because it is a professional account", contact inReach Professional Account Support.

• "This account cannot be deleted because there is an active SOS associated with it", search "Cancelling an SOS Request" in your Owner's Manual.

Some sites and services are excluded from the standard deletion process in Account Management Center. To delete data in these accounts, see steps below:

Easyhunt™ App:

You will need to be in your EasyHunt app to follow the steps below:

1. Go to your profile.

2. Select the Settings menu.

3. Select Terminate Account.

FltPlan® Services:

Email FltPlan.Support@Garmin.com to request a cancellation of the service and data.

Garmin Jr.™ Kid's App: 

• For deleting a kid's profile see, Removing a Kid Profile from the Garmin Jr. Mobile App for steps.

• For deleting the Family account see, Managing Family Members in the Garmin Jr. App for steps.

Garmin Messenger™ App:  

You will need to be in the Garmin Messenger app to follow the steps below. 

1. Select the profile icon or  in the top left.

2. Select Accounts.

3. Select Manage Garmin Messenger Account.

4. Select Delete Garmin Messenger Account.

5. Select Delete Account.

Vesper®:

See, Deleting Your User Data From Cortex Monitor for steps.