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Clear the Browser History, Cache, Temporary Internet Files, or Open a Private Window on a Desktop or Laptop Computer

Occasionally it may be necessary to clear the web browser history, cache, and temporary Internet files to correct a display, upload, or download issue. It may also be necessary to use a private browsing window.

Select the appropriate browser to see how to clear internet files or use a incognito or private browsing window.

Microsoft Edge

View and delete browser history in Microsoft Edge

Browse InPrivate in Microsoft Edge

Firefox (PC or Mac)

How to clear the Firefox cache

Private Browsing - Use Firefox without saving history

Chrome (PC or Mac)

Delete your Chrome browsing history

Browse in private

Safari (Mac)

Safari macOS Big Sur 11.0 and up (select your OS from the drop down menu on that page):

Clear your browsing history in Safari on Mac

Use Private Browsing in Safari on Mac

Safari (PC)

  1. Click Edit in the menu bar.

    • Safari 5.1.7 (PC): By default, the menu bar containing the Edit menu is displayed. If it is hidden, click the gear icon in the upper right-hand corner and click Show Menu Bar.

  2. Click Empty Cache.

  3. Click the Empty button to confirm.

  4. Click History in the menu bar.

  5. Click Clear History.

  6. Click the Clear button to confirm.

After clearing the history, cache, and temporary Internet files, restart the web browser. The web page should display correctly and transfers to or from Garmin web pages should complete successfully.

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