Select your product to confirm this information applies to you
nüvi® 800 or 805 Series Device Doesn't Have Any Sound
There are a few settings that can be checked if your automotive device does not have any sound. The first thing to check is that the volume or master volume is set to an audible level.
To Check the Volume or Master Volume:
- Touch the Volume icon on the Where To? View Map screen
- Confirm that the volume is set to the desired level and it is not muted
If the master volume is turned up and the volume is still low, check the volume levels within the mixer to make sure they are set to an audible level.
To View the Device's Volume Levels within the Mixer:
- Touch the Volume icon on the Where To? View Map screen
- Touch Mixer
- Confirm the desired volume for Navigation, media, and/or Phone
- Touch Back to return to Where To? View Map screen
The volume level should now be set to the desired level. If the device is still not providing spoken instructions at this point, you will need to change the voice to ensure that the preset voice is not faulty.
To Change the Voice Language:
- Touch Tools
- Touch Settings
- Touch Language
- Touch Voice Personality
- Touch the desired language
- Touch Ok
The device will now speak the selected language.
If changing the voice language resolves the issue, the language files may need to be updated on your device. For steps to do so, see Missing or Corrupt Voice Files on an Automotive Device
If changing the voice is not helping you will need to ensure that you are running the latest software which can be done with Garmin Express. See Updating Automotive Maps and Software with Garmin Express for steps on updating the software on your Garmin device.