Incorrect Date and Timestamp on the Garmin Dash Cam 20

See below if a Garmin Dash Cam 20 video has the wrong time or date.

Ensure the system software on the Dash Cam is up to date before troubleshooting. The latest system software can be installed using Garmin Express. See below to ensure the device is properly configured after updating.

Check the Time Zone:

1. Press the button beneath the Settings icon
2. Scroll down to Time Zone
3. Press the button beneath OK 
4. Select the correct Time Zone
5. Press the button beneath OK 

Check the Daylight Saving Setting:

1. Press the button below the Settings icon
2. Scroll down to Daylight saving
3. Press the button below OK to enable or disable the feature

Daylight savings time is not automatically calculated, so this feature should only be enabled during daylight savings periods of the year (March to November in most regions). When outside of daylight savings time, or in areas that don’t observe this practice, the setting should be disabled.

See Below to Restore the Settings on the Dash Cam if the Issue Continues:

Note: Completing the steps below will restore all settings to their default values.

1. Press the button below the Settings icon
2. Scroll up and select Restore Default Settings, and press the button below OK 
3. Press the button below OK to confirm the Restore
4. Select your Country and Time Zone
5. After completing the restore, hold down the power button  to reboot the device 

The device should display the correct time on newly recorded videos after completing the steps above.